Kenneth Perez

abi3db@r.postjobfree.com 626-***-****

**** * ******* *** **** #48 Diamond Bar CA 91765

Objective:

To find a stable job during this economy and the ability to showcase my skills and talents in an office that will recognize the hard work with the opportunity for advancement and growth. I will provide a hardworking attitude, great multitasking ability, customer service and management experience, in return for the opportunity.

Education:

California State Polytechnic University, Pomona

Bachelor of Science in Business Administration, Graduation Date 6/2003

Emphasis in Marketing Management and International Business

Relevant Experience:

Gruppo DiVerde, Inc dba DiVerde Builders - Laguna Hills, CA

Marketing Assistant, May 2007-June 2010

1. Managed all company marketing, including the oversight of company website, all trade show marketing including attendance, promotional material, design of exhibit booth (approx value: $20,000), and logistics.

2. Managed all new bids for construction projects (100+ units) in the apartment and condominium industry, working directly with perspective clients, large scale construction plans and multiple vendors.

3. Directly responsible for sales arm of the company. Offering two separate product lines that each averaged $25k monthly sales during construction height.

4. Performed all administrative office and human resource duties.

Med-Legal / DefensePro - Covina, CA

Customer Care Representative May 2004-June 2006

1. Prepared highly specialized legal subpoenas for the purpose of workers compensation cases, working closely with our client(attorneys)

2. Managed staff and worked directly with hospitals and employers to obtain medical and employment records

3. Responsible for the training of all new employees on all company procedures.

4. Provided exceptional customer service and care in an extremely time sensitive matter, requiring the ability to multitask and handle high stress situations in understaffed office

Parents Television Council - Los Angeles, CA

Marketing Assistant, January 2002 – January 2003

1. Provided direct support to marketing manager

2. Provided charts and graphs to special edition publications presented to the media

3. Provided promotional material and mailings to all the local chapters within the organization

4. Handled many of the office duties in the office during period when office manager left company

Allstate Insurance Company, Diamond Bar, CA

ATS Teleservices Representative, April 2000 – October 2001

1. Provided specialized insurance and policy assistance to Allstate Insurance clients from a high-volume call center

2. Communicated with Insurance Agents on a regular basis via telephone and email.

1. Responsible for maintaining a high-level of call quality ratings on a monthly basis.

Software Skills:

1. MS Outlook, MS Word, MS Excel, MS PowerPoint, Adobe Photoshop, QuickBooks Pro, Fishbowl Inventory Software, 70+ WPM Typing, 10 Key

*References Available Upon Request

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