Kevin Swift
Davis Junction, IL **020
*********@*****.***
(815) 608 - 4654
Skill Summary
Sixteen years of management experience; Coordinate the training of
management and staff; Ability to delegate tasks and follow up on a staff of
80 to 100 people; P&L analysis; Performance management; Team building
philosophy; Extensive computer hardware and software knowledge
Work History
Applebee's, Rockford, IL, Manager, 08/09 - 08/10
. Developing Front of House Training team to focus on standards, mutual
accountability, and positive attitude.
. Fostered a team environment in Freeport that reduced food cost by
0.20% and increased on time ticket average by 10%.
. Coordinating the implementation of best practices with kitchen manager
to reduce operating costs and increase labor efficiency.
. Utilize pre-shift meetings with service staff to celebrate individual
accomplishments or events.
. Team focused attitude and work ethic resulted in an offer to become a
General Manager in Springfield, Illinois
US Foodservice, Streator, IL, Territory Manager/Regional Consultant, 07/06
- 07/09
. Consult weekly with clients to create strategies for sales growth and
effective cost controls. One client realized $100,000 in additional
profit annually.
. Trained Chef to determine proper staffing, and implemented cost
control systems reducing total Back of House costs by 8%.
. Held Front of House selling and service meeting that increased check
average by $1.00.
. Recognized as one of the top 50 Territory Managers in the 2006 New
Account Promotion for the North Region.
. Taught peers basic restaurant profit and loss analysis.
. Opened 25 new accounts utilizing cold calling and networking
techniques.
. Effectively marketed US Foodservice exclusive brands; exceeding 60%
exclusive brands sales for over 18 months.
Chili's Bar & Grill, Machesney Park, IL, Culinary Manager, 11/03 - 03/06
. Scheduled, trained and evaluated all management trainees for the
Northern Illinois and Southern Wisconsin markets.
. Implemented, and organized a Back of House Training Team resulting in
a 2% decrease in food cost and a 13% increase in internal food safety
scores.
. Developed two hourly employees into management personnel.
. Extensively communicated with guests to build rapport. Guest
recognition programs resulted in a Year over Year 15% increase in
customer count.
. Duties included training, P&L, setting inventory levels, food orders,
smallwares orders, scheduling, hiring, cash handling, loss prevention,
guest relations, and safety compliance.
Hometown Buffet, Rockford, IL, Service/Kitchen Manager, 10/98 - 11/03
. Trained and developed three Shift Managers.
. Hired, trained, and scheduled all Front of House employees.
. Responsible for presentation and quality of all foods served.
. Coordinated with Kitchen Manager to create broad, cost effective
menus.
. Duties included P&L, food orders, cash handling, guest relations,
safety compliance, quality control, and inventories.
Illinois Sanitation Certificate January 2010