Training Human Resources

LILLIAN M. BLACKSHIRE

***** ********* **** ****

248-***-****

Southfield, MI 48075

abi3ct@r.postjobfree.com

PROFILE:

Fifteen years Human Resource experience in manufacturing/banking

environments. Thirteen years as an Independent Consultant in Training and

Development. Expertise in employment and benefits, and training program

facilitation for management and support personnel.

EDUCATION:

Master of Education, Instructional Technology

Bachelor of Science, Business Administration - Management

Wayne State University, Detroit, MI

EXPERIENCE:

LMRichardson & Associates, LLC June,

1996 - Present

Senior Consultant/Facilitator

Southfield, MI

. Consultant to manufacturing companies, public schools and small

businesses on organizational development, sexual harassment policies

and procedures, diversity initiatives, conflict resolution, and Human

Resources policies and procedures

. Develop, design and facilitate training programs specifically tailored

to the clients' needs

. Provided sexual harassment and diversity training to manufacturing

client with 36 locations in eighteen different states

. Coach supervisors and managers on effective management techniques

. Reduced sexual harassment complaints by 25%, and litigation costs by

35% for manufacturing client

. Developed summary reports for management that demonstrated the

effectiveness and benefits of training programs and helped track

problematic areas

Covanta Energy, Inc. August, 1996 -

March, 2009

Independent Consultant

Fairfield, NJ

. Instructed over 2500 team members on appropriate workplace behaviors

to create a professional, respectful and EEOC compliant workplace

environment that minimized company exposure to litigation

. Led teams in the implementation of Corporate Diversity initiatives to

increase awareness of all staff to create a respectful and

professional environment

. Used lecture, role play, film, videos and presentations to conduct

training programs

. Developed and designed employee and managerial training modules and

participant guides to improve and develop skill sets of exempt, non-

exempt, management and hourly employees in communication, time

management, conflict resolution and diversity

. Maintained and tracked staff training records in Excel database and

prepared management summary reports of employee concerns and

problematic behaviors in order to identify additional training

interventions

. Conducted Level One evaluations with attendees. Modified training

content based on employee input and comprehension in order to enhance

learning for future participants

. Identified training products and made final purchasing decisions on

vendor proposals.

Blackshire, L. pg. 2

248-***-****

Ogden Services - Michigan Waste Energy, Inc. October,

1988- June,1996

Manager, Human Resources (October, 1990- June, 1996)

. Utilized EEOC guidelines to recruit, interview, and hire professional

and technical employees

. Developed, designed and implemented corporate wide training programs

on sexual harassment and diversity

. Coached managers and supervisors on company safety policies and

procedures; effective problem solving techniques, disciplinary

procedures and conflict resolution

. Planned and scheduled safety training, i.e., Lock out/Tag out, safety

audits and accident investigations

. Provided Benefits and Payroll Administration for 150+ employees at the

Detroit plant.

. Acted as Employee Relations manager for 250 employees in the Midwest

Region that included plants in Michigan, Minnesota and Indianapolis

. Counseled employees on resources for personal problems using the open-

door policy and referred employees to Employee Assistance Program

. Interpreted company policies, i.e., FMLA, ADA, and OSHA

. Selected and purchased vendor designed training programs based on

results of employee needs assessments and performance gaps identified

in evaluations

Human Resources Coordinator (October, 1988 - October 1990)

. Recruited and hired administrative, technical and professional

personnel by coordinating job fairs, placing ads, interviewing and

presenting job offers

. Conducted all new hire orientations and new hire acclimation program

for start-up facility

. Provided mandated OSHA training, safety audits and ergonomic training

for 150 employee facility

. Maintained HRIS database for all employee personnel files and payroll

information

. Developed and designed a performance appraisal system for salaried

employees that enhanced performance levels above acceptable level.

COMPUTER SKILLS:

Proficient in MS Word, Works, HRIS, Internet and various other software

applications

Contact this candidate