A na Elena Veronica Cardenas Padilla

** **** ***** *****

San Antonio Texas 78256

Tel: 210-***-****

abi3bo@r.postjobfree.com

OBJECTIVE To use my people skills in order to provide the best possible customer service

PROFESIONAL Calling Solutions (San Antonio Tx,16 march 2009 – now)

E XPERIENCE Telemarketing agent customer service

Oxford Institute (Mexico City, Aug 2004 – Aug 2005, Aug 1998 - Sep 2000)

K inder garden teacher (English Teacher)

• Responsible of a class of 22 three year old children.

• Assistant Teacher reported directly to me.

• Developed and coordinated the weekly lesson plan for the 3 groups.

• Participated in creating the 3 yearly festivals for the group.

Banca Quadrum ( Mexico City, May 1997 – Sep 1998)

Account Executive customer service

C reativity Center Montessori (Port Washington, NY, Summer 1996)

A rt teacher

• Developed Art Classes for kids 3 – 8 years old, for Summer course given

In this school.

Banca Confia ( Mexico City, Nov 1994 – Dec 1995)

Account Executive customer service

Service Program in Benefit of Mexican Children (July 1994 – Jan 1995)

A merican Airlines (Mexico City, Mar 1994 – Oct 1994)

P assenger Service Representative customer service

Montessori Jya – Su (Mexico City, Summer 1992, 1993)

A rt and Cooking teacher

• Developed Art and Cooking for kids 3 – 6 years old, for Summer

Courses given in this school.

EDUCATION

U niversidad Iberoamericana (1990 – 1995)

Bachelor’s Degree in Public Accounting

Courses * Teacher’s Course (Aug 1998)

* Self Discipline Madelein Hunter (Feb 2009)

* A lternative Certification program (Feb 2009)

A DDITIONAL

I NFORMATION Fully proficient in English and Spanish Language

. Authorized to work in US.

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