Customer Service Sales
Resume:
Robert D. Morick
Fairborn OH, ***24
abi3b3@r.postjobfree.com
Drivers Lic: OH XXxx94xx
Ssn: xxx-xx-0529
I am a highly motivated, fast-learning and adaptable candidate. I am experienced in a number of work environments and business styles
giving me the versatility to adjust effortlessly to a wide variety of situations and roles. I perform all of the tasks to which I am set
impeccably and with integrity. I have a sense of self-motivated independence which I employ in the service of the common goal.
Education
Sinclair Community College
(Attending fall 2010-2012)
Pursuing a Bachelors Degree in the field of Sociology
International College of Broadcasting
Dayton, OH – Graduate, 2007
Associates Degree of Applied Science in Audio Engineering and Video Production
Related Work Experience
Cox Communications, Dayton, OH
December 2006 - March 2007
Position: AM/FM Board Operator and Producer/Transmitter Operator
Duties: On air operation of four Cox Radio stations, including WHIO AM/FM,
WHKO-FM, and WZLR-FM, and transmitter operations for all AM and FM transmitters.
Wright State University
Dayton, OH – Attended, 2004-2006
Coursework in film and radio production
Related Work Experience:
WWSU 106.9 Wright State Radio, Dayton, OH
August 2004 - July 2007
Position: Disc jockey, Host
Duties: Hosting, programming and promoting a college radio broadcast.
Tecumseh High School
New Carlisle, OH – Graduate, 2004
OH Public Schools, Tecumseh District Diploma
Organizations and Awards
Awarded 1st place costume design (props) – Scarefest 2009 Horror Convention, Lexington KY
Air Force Junior Reserve Officers Training Corps. & Arrowhead Drill Team – 2000-2003
OH88-1st Tecumseh High School, New Carlisle, OH
Held various positions, including Drill Team Commander, Public Relations, and Recruiting
Boy Scouts of America – 1998-2003 Awarded the Rank of Eagle Scout – 2001
Troop 452, Miamisburg, OH, Miami Valley Council
Acted for two years as troop Historian, and one year as Senior Patrol Leader
Attended Miami Valley Council Bear Claw National Youth Leadership Training – 2000
Paramount’s Kings Island, Mason, Ohio
September & October 2000, 2001, 2002 & 2003
Seasonal performer in a large scale Halloween production.
Employment History
Teleperformance USA, Fairborn OH
August 2009 – December 2009
Position: Call Center Agent, Customer Service
Duties: Call Center Customer service for AT&T wireless.
April 2005 - January 2006
Position: Call Center Agent, Customer Service
Duties: Call Center Technical support and customer service for Sprint wireless customers.
Sepco Entertainment d.b.a. The Game Haven, Dayton OH
June 2008 - December 2008
Position: Ebay Account Manager, Middle Management
Duties: Inventory management, Listing design, shipping, customer service, & management decisions for an internet based video
game, toy and hobby retailer.
Guitar Center, Dayton, OH
November 2007 - January 2008 (seasonal employ)
Position: Sales Professional
Duties: Commission based sales and customer service.
Express Personnel Services Temporary Agency
C.B. Manufacturing and Sales Co., West Carrollton, OH
August 2007 - November 2007
Position: Front desk receptionist, Administrative/Clerical
Duties: Front desk duties for an industrial knife manufacturing, tool and grinding, and heat treating plant
UPS/Emery Worldwide Logistics, Vandalia, OH
October 2006 - January 2007
Position: Labor, Logistics
Duties: Physical liquidation of the remaining inventory of a closed Dayton Airport UPS hub.
Assurant Solutions, Springfield, OH
March 2006 - July 2006
Position: Loss Drafts Associate II, Accounting/Clerical
Duties: Loss drafts processing, working in a secure banking room handling large sum checks and proprietary customer
information
The Twins Group
Pizza Hut Franchise, Springfield, OH
June 2004 - August 2004
Position: Delivery Driver, Food Service
Duties: Delivery of product to customers and safe return of company funds while maintaining the highest standards of safety
and quality.
KFC Franchise, New Carlisle, OH
December 2000 - February 2001
Position: Crew Member, Food Service
Duties: Basic level duties, taking orders filling stock, assembling orders, and handling cash.
Chakeres Park Layne Drive-In, Park Layne, OH
May 2001 - July 2001
Position: Concessions, Food Service
Duties: Order taking and food preparation as well as cash handling and inventory control.
McDonalds Corporation, New Carlisle, OH
March 2000 - September 2000
Position: Level II restaurant Crew Member
Duties: Basic level duties, taking orders filling stock, assembling orders, and handling cash.
Basic Skills
Average Typing Speed: 49 WPM
Average Data Entry: 7,000 C/H
Microsoft Word
Microsoft Power Point
Microsoft Outlook
Microsoft Excel
Microsoft Access
Adobe Photoshop 9
Adobe Audition
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