Customer Service Representative

* *** * * *** r re l D r i ve ● C o lo r a do Sp r i n gs, CO 80925 ● 513-***-**** ●

A d a m. Da l to n@l ive.com

Adam Dalton

Objective

To obtain a position with a well established company so that I may use the skills that I’ve acquired

in my past work experiences, and gain new responsibilities that are not only challenging but

provide growth opportunities

Professional Experience

2009 2010 Ke l le r meyer Se r i vesO r l a n do, F L

Bu i l d i ng

Supervisor

Kept the appearance of JCPenney clean as to the service level agreement.

Managed a crew of five housekeepers.

2 007 ati, OH

2 009 TG I F r i d aysC i nc i n n

Server

Being knowledgeable of the menu, ingredients, and how each item is prepared. Being

polite, courteous, and prompt.

Made sure each guest had a great dining experience.

2007 2007 H u m a n a

I ncC i nc i n n a t i, O H

Customer Service Representative

Inbound call center representative for RightSource mail order pharmacy. Placed and

tracked customer orders via RightSource and UPS systems. Assisted Customers

with explanation of prescription benefits.

2006 i, OH

2 007Wel l po i n t C i nc i n n a t

Customer Service Representative

Inbound call center representative for the Federal Employee Program.

Assisted customers with an explanation of benefits for their medical policies. Worked with

other departments to process or reprocess claims.

Education

2000-2004 Amelia High School

Diploma

2002-2004 Live Oaks Career Development Campus

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