Sales Quality Assurance

Tiffany Jamison

*** ******* ***.

Cellular: 330-***-****

Akron, Ohio 44313

Home: 330-***-****

Email: abi39f@r.postjobfree.com

Areas of Strength

. Strong project management skills while working in a fast paced

environment

. Excellent written and verbal communication with a passion for

customer satisfaction, quality work product, and team leadership

. Active learner who enjoys challenging responsibilities and will go

beyond expectations to ensure the best results possible

. Advanced computer skills (Microsoft, Excel, PowerPoint, Outlook,

Access)

ActionLink LLC 8/08 - 3/09

(Corporate layoff)

Actionlink provides quality merchandising services for retail customers

such as: Best Buy, Costco, Sears and Wal-Mart; and direct manufacturers

including: Panasonic, Sony, Toshiba, Olympus and Tom Tom. Based in Bath,

Ohio, Action Link employs a staff of independent merchandising and

demonstration reps across the United States.

Project Coordinator (Panasonic Team)

I reported direct to the Account Manager and two Project Managers

(Demonstration and Merchandising) with a wide variety of projects. I

provided the utmost quality and service to our retail customers while

maintaining a high level of communication making Panasonic one of the top

accounts at Actionlink.

. Researched and managed store assignments and work submission for over

250 nationwide reps per week at various stores within budget

guidelines

. Supervising online portal for rep communication with Panasonic

including: monitoring the quality of call reports, work activities,

and client satisfaction surveys

. Prepared detailed Excel spreadsheets: call summaries, surveys, and rep

performance reports for the client on a daily basis

. Worked closely with Quality Assurance and my team to provide the

highest level of satisfaction for our client

K Hovnanian Homes 8/06-8/08

(Office closed)

A fortune 500 company, K Hovnanian focused on high quality "build on your

lot" new home construction, based in Red Bank, N.J. with offices across the

US.

Pre Construction Coordinator for Sales

In this fast paced environment I reported directly to the Sales Director at

the regional sales office in Medina and worked closely with (3) sales

consultants, customers, County building departments, local Realtors, and

construction teams.

. Assisted in creating marketing strategies to motivate realtors to

sell our products

to potential home builders including various promotional gift

items

. Coordinate and maintain Powerpoint materials for "design centers"

. Support sales staff regarding building codes, regulations, and permit

requirements

. Work closely with potential home owners to determine interior and

floor designs options

. Submission of documents for construction draws and loan closing

. Prepared weekly New York Stock Exchange report

. Academic Credentials-- B.A., Justice Studies, Kent State

University 2005

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