Customer Service Medical Assistant

Violeta Gonzalez

Email: abi398@r.postjobfree.com

***** *** ********** ***. ******* CA, 92335 Cell:

714-***-****

Objective: To obtain a Medical Assistant position in a highly professional

establishment that will offer a challenge, as well as growth opportunities.

I'm looking for a facility where I can apply my qualifications, skills, and

education to provide excellent patient care.

Education:

MEDICAL ASSISTANT CERTIFICATE 11/2009

-9/2010

American Career College, Ontario, CA

. Received Honor Roll and Perfect Attendance

. CPR Certified, American Heart Association

. Knowledge of: OSHA Standards, HIPAA Policies and Phlebotomy

Instruction

High School Diploma - Pomona High School, Pomona, CA (GPA3.5)

Clinical Skills:

. Vital Signs and Charting

. Venipuncture/Butterfly/

Vacutainer

. Injections (IM, ID, Sub-Q)

. Surgical Tray (I&D, L&R)

. EKG's

. Patient History

. Physical Exams

. Hemoglobin

. Drug Interpretation

. Dosage Calculations

. H&H, HCG

. Surgical Instruments

. Aseptic Techniques

. Autoclaving

. Ear Lavage

. First Aid

. Throat Culture

. Glucose Tests

. Infant Measurement

. Draping/Positioning

. UA-Micro

. Visual Acuity

. Patient Room Set Up

. Tray Set Up (PAP)

. Collection of Specimens

Administrative Skills:

. Patient Reception

. Medical Terminology

. Type 45 WPM

. Appointment Scheduling

. Medical Abbreviations

. Data Entry and Filing

. Customer Service

. Telephone Technique

. Insurance Claims

. MS Word, Excel, PowerPoint

. Bookkeeping

. Patient Records

. Front Office Skills

Work Experience:

Dr Mojabe Choropractic

8/1/2010 to Present

Greet Pts, set pts up for therapy, perform treatments such as Electric

Stem, Ultra sound, Lazer, massage, and heat and ice. Also clean and

sterile rooms after treatments and do filing when needed. Externship 160

hrs

HumaxUSA Inc., Irvine, CA

11/2003-02/2010

Administrative Assistant- Customer service, stocking, sales floor,

customer complaints, returns, sale set-up, order processing, invoicing.

Set up new customer's accounts in SAP. Create spreadsheets and manually

create invoices when needed, heavy filing. Excellent communication skills,

MS Word and Excel, Internet, SAP Intermediate EDI/Trusted Link/Biz Connect

4yrs, Proficient Data Entry, establishing priorities and multi tasking,

Alpha-Numeric, 10 key by touch, and MRP knowledge.

Integris Inc, Upland, CA

10/1995-11/2003

Stock Room Clerk/ Customer Service- UPS Manifest Machine, shipping and

receiving, inventory control, order picker, heavy phones, ordering and

purchasing documentation. Scheduling daily work orders for manufacturing

References Available Upon Request

Contact this candidate