Customer Service Manager

Alexandra R. Godoy

***** ****** ***** *****

Harrison Township, Michigan 48045

Telephone: 248-***-****

* abi396@r.postjobfree.com

Objective To obtain an accounting/administrative position that will allow

me to expand my skills and abilities, develop new ones to

improve myself and the organization I represent.

2

Qualifications Over twelve years of accounting/bookkeeping,

administrative support & management skills.

Education Oakland University, Rochester, Michigan

2 Bachelor of Arts

3 May, 2003

Skills

. Elite, Excel, Word, Access, Powerpoint, Outlook

. Peachtree, QuickBooks, Crystal Reports, Unilink, Lacerte

. Various bookkeeping, tax & accounting programs

. Problem solving skills & leadership skills

. Ability to be a team player, multitask & work

independently

. Great attention to detail & outstanding organizational

skills

. Advanced written & oral Spanish, fluent Romanian

Experience Accounts Payable Analyst - Dickinson Wright, PLLC

Bloomfield Hills, Michigan

(November, 2008 to May, 2010)

. Process daily vendor vouchers and reimburse attorneys

. Ensure accurately and timely payment of all invoices

. Account analysis, audit Disbursements, review and close

AP batches

. Perform daily cash report for the AP department

. Resolve routine inquiries and complex issues arising

from interaction with vendors, attorneys and

secretaries and Company management; provide

responses/resolution in a courteous, timely and

thorough manner

. Ensure all internal Accounts Payable procedures are in

compliance per Firm policy and IRS regulations

. Maintain monthly bookkeeping for 6 branch offices

. Maintain attorney and vendor files

. Various accounts reconciliations, bank deposits,

maintaining petty cash

. Assist in month end close, year end closing and various

processes throughout the year

. Compile and summarize financial information for audit

purposes

. Assist the Controller in establishing policies and

procedures for the AP department

. Reconcile assigned accounts; troubleshoot and resolve

reconciliation problems

. Assist the firm's Controller and Assistant Controller

with various accounting projects,

audit, research and investigations

. Meet deadlines, ability to multitask, be a team

player, work independently in a

fast paced environment

. Provide guidance to assigned staff. Duties include,

but are not limited to, assign and

review work and training

Office Manager Joseph, Dise & Bolterstein, P.C., Certified Public

Accountants, Auburn Hills, Michigan

November, 1998 to March, 2008

. Monitor and control all office operations with a

concentration on bookkeeping

and accounting, including, but not limited to AP/AR,

billing, cash receipts,

bank reconciliations, account reconciliations and

analysis, maintain general ledger,

control monthly and year-end closing process

. Monthly payroll for 50 employees; maintain all payroll

files and personnel files

. Filing of sales tax and payroll taxes

. Filing of tax forms as needed; compile client, taxing

authorities correspondence as needed

. Keep track and efficiently meet all deadlines

. Analyze complex financial data

. Assist in preparation of financial statements & filing of

income tax returns

. End of month and various year-end projects

. Maintain client accounts

. Develop and maintain office procedures and policies

. Database maintenance, software & hardware installation and

updates

. Employee training with software and hardware

. Assist partners with business related decisions and

clients with tax

related and bookkeeping matters

Office Manager /Bookkeeper Basic Plus Office Cleaning Co., Troy, Michigan

1992 to 1997

. AP/AR, collections, complex reconciliations

. Estimates, keep track and perform monthly inventory

. Marketing and advertising

. Employee payroll, file monthly, quarterly and yearly

payroll taxes

. File yearly subcontractor and company tax forms

. Special projects as needed

. Provide great customer service

References available upon request

Contact this candidate