Customer Service Management

Location:

Posted:

October 18, 2010

N ikki Lee Walters

N4579 County Road C

**************@***.***

Objectives

To obtain a job where I can make a difference.

Education

NTC Medford, WI 2005-2009

• Writ ten communication, oral interpersonal communication, int ro to

sociology/psychology, business communication, economics, CPR certification, and first

semester of the MA Program.

E xperience

08/2003 – Present Owner/operator (husband)

Self Employment N4579 County Rd C Rib Lake, WI

Tax preparation and assist with log book work

10/2008 – Present Substitute at MAES

Medford Area Elementary School 1065 W Broadway Medford, WI

Janitorial duties

01/2007 – 04/2007 O rder Management

H urd Windows and Doors 575 S Whelen Ave Medford, WI

Process orders, make order changes when necessary

10/2002 – 08/2003 M anager

Road Ranger 6070 Gardner Street South Beloit, I L

Generate end of shift/day reports, balance various accounts(T-Check, t ranscommunications,

comdata, ect), customer service, safe balance, drawer balance, janitorial work (clean pumps,

showers, diesel spills, mop, ect), fill in when/where needed.

04/2002 – 10/2002 Cashier

F lying J Travel Plaza 16049 Willowbrook South Beloit, I L

Cashier duties, safe drops, part of safety commit tee

01/1997 – 09/2001 Cashier/fill-in

Mc Donald’s 1443 Madison Rd Beloit, WI

Cashier, clean-up and fill-in when/where needed

08/1998 – 09/2001 O ffice Clerk

Dolphin Machining, Inc 540 Eastern Ave South Beloit, I L

Secretarial duties, assist in A/P, A/R and payroll

Skills

• Ability to operate a good quantity of office equipment, quick at learning new tasks,

p roficient in MS Word and Excel, and great telephone etiquette.

N ikki Lee Walters