Customer Service Administrative Assistant

Marta M. Fregozo

**** *. ****** *** ******, CA **704 623-***-**** abi37c@r.postjobfree.com

OBJECTIVE

To obtain a position where my skills and experience will

benefit the company and allow me to grow professionally.

PROFESSIONAL SKILLS

Microsoft Office Filing/Editing Accounting

Microsoft Windows Typing (50 wpm) HR Department

Office Procedures Loan Processing

WordPerfect Telephone Skills Data Entry

Kronos/PeopleSoft Organize files Generate Reports

Create Purchase Schedule

Adobe Acrobat Orders Appointments

Publisher Pull credit Customer Service

Excel reports Skills

Quattro Pro UPS shipment Translation - able

Outlook/Lotus Office supply to read, write, and

Notes inventory speak Spanish

EMPLOYMENT

03/08 - 07/10 Service Advisor Avondale,

Cummins Rocky Mountain AZ

Opened and closed work orders

Processed daily balance sheet for credit cards

and cash transactions

Processed and received invoices, A/P & A/R

Followed up on past invoices

Daily Deposits

Scheduled technicians on repair orders and or

trouble calls

Warranty Administrator for generators

Created files for new projects, registered

warranty for generators

Setup new customer accounts, data entry

Time posting, processed employee

05/07- 03/08 reimbursements, vacation requests

Assisted customers with troubleshoot calls Phoenix, AZ

regarding generators

Maintained technicians credit card

transactions

Generated daily reports for Service Manager

Human resources Assistant

Today's Staffing

Assignment: Waste Management, Inc

Assist HR with Payroll, Spot Bonuses,

Off-Cycle Checks, & One Time Payments

Assist with new hire package for orientation

Developed ability to work in a fast-paced

atmosphere

Generate multiple weekly reports in excel

spreadsheet

Create company newsletters and flyers

10/06-05/07 Babysitter Cecilia Gomez

623-***-**** Phoenix, AZ

05/05 - 09/06 Administrative Assistant Phoenix, AZ

American Equity Mortgage

Processed applications

Met with clients to review documentation

Scheduled appointments for loan signing

Ordered supply inventory

Ability to work independently well with little

or no supervision

Ability to work under stress and meet

deadlines

04/03 - 04/05 Administrative Assistant II Fresno, CA

Fresno Housing Authority

Loan Processing Department, researched and

processed grant applications

Create purchase orders

Maintained and organized project files

Maintained excellent customer service skills

Effectively developed telephone communication

skills

Processed and received invoices, A/P & A/R

EDUCATION

HIGH SCHOOL DIPLOMA - FRESNO, CA

Front Office Assistant and Business

REFERENCES

AVAILABLE UPON REQUEST

Contact this candidate