Customer Service Manager
Resume:
Street ***-****
Tupelo, MS 38801 E-mail:
**********@*****.**
m
Toreaka Harris
Objective
A highly talented Postal Service Clerk/Carrier with
huge experience in performing any combination of duties
in a post office, such as receiving letters and
parcels, selling postage and revenue stamps, postal
cards, and stamped envelopes; filling out and selling
money orders; placing mail in pigeon holes of mail rack
or in bags according to State, address, or other
scheme; and examining mail for correct postage; sorting
mail at the office, picking up outgoing mail, also
registering, certifying, and insuring parcels and
letters.
Education 1998-2000 Itawamba Community College Fulton, MS
Qualifications Great ability to quickly and accurately compare
similarities and differences among sets of letters,
numbers, objects, pictures, or patterns.
Excellent ability to see details at close range (within
a few feet of observation).
Strong ability to add, subtract, multiply, or divide
quickly and correctly.
Profound ability to make fast, simple, repeated
movements of the fingers, hands, and wrists.
Exceptional ability to read and understand information
and ideas presented in writing.
Uncommon ability to communicate information and ideas
in writing so others will understand.
Strong ability to arrange things or actions in a
certain order or pattern according to a specific rule
or set of rules (e.g., patterns of numbers, letters,
words, pictures, mathematical operations).
Thorough knowledge of administration and clerical
procedures and systems such as word processing,
managing files and records, designing forms, and other
office procedures and terminology.
Experience
2005-2009 United States
Postal Service, Mississippi District
Postal Service Clerk/Carrier
Collect payments for postage stamps, postal cards,
stamped envelopes, metered
postage, and money orders.
Weigh and compute mailing costs of letters and parcels
based on type, weight,
and destination.
Sort mail according to groups and destination by hand
or by operating electronic
mail-sorting or scanning device.
Examine mail for correct postage.
Answer questions pertaining to mail regulations,
procedures, postage rates, and
mail delivery.
Transport mail from one work station to another within
same postal office.
Feed mail into electric-electronic postage canceling
device or hand stamps to
cancel postage.
Calibrate postage meters.
Receive, register, and refer for investigation
complaints regarding mail theft,
delivery, lost mail, and damaged mail.
Post announcements on centrally located bulletin board
to distribute government-
related information to general public.
Assist public in complying with federal regulations of
Postal Service and other
federal agencies, such as registration of aliens.
Register and insure letters and parcels.
2001-2005 Holliday's Fashion
Tupelo, MS
Assistant Store Manager
Promoted from hourly position to assistant manger
within three months.
Responsible for increased sales through use of more
attractive department layout.
Daily operations included cash deposits and inventory
control.
Hired and trained sales staff.
Increased store inventory and expanded merchandise
purchases.
Responsibilities included purchasing, merchandising,
customer service, planning and budgeting, adherence to
company standards and all facets of running a
department store
1997-2001 Allsteel
Tupelo, MS
Assembly Line Worker/Supervisor Assistant
Performed multiple tasks as a floater.
Promoted from line worker to assistant manager within
nine months.
Reported to management any changes that had to make
according to daily duties and responsibilities.
Kept records of materials used and provided management
with lists of materials needed for replenishment.
Conducted daily meetings with shift team members.
Assisted upper management with ideas regarding
performance improvements, budgeting and time analysis.
Accolades National Alliance of Letter Carriers
American Postal Workers Union
References Available upon request.
Contact this candidate