Arabela Z. Castro

**** *** ****** *** *** Vegas, NV 89147

702-***-****

abi36f@r.postjobfree.com

www.ArabelaCastro.com

Objective Goal:

My goal is to expand my knowledge in a professional environment, to defeat any obstacle that I will face, and to gain more experience in the working

industry hoping to excel in my position to become more knowledgeable and to rise up to a higher position within the company.

Profile:

Language: Tagalog and English.

Computers: Apple- iMac OS Lion and PC from Windows XP through Windows 7.

Microsoft Office: Excel, Word, Outlook, Office 365, and PowerPoint.

Creative Suite CS3 – CS6: Illustrator, Photoshop, After Effects, InDesign, Bridge, Dreamweaver, Premiere, Acrobat, and etc.

Miscellaneous knowledge: Lotus Notes, HotSOS, LMS (Medusa), AutoCAD 3D Studio Max, Micros, and CMS.

Coding: Basic Knowledge of HTML and CSS.

Education:

Durango High School - August 2002 – June 2006

Orleans Casino and Hotel - Customer Service Excellence Class 2007

ITT Technical Institute of Henderson – A.A.S Degree in Visual Communication June 2009 – September 2012

Employment Experience:

Kids Tyme Daycare - Orleans Hotel and Casino May 2005- December 2005

Good observation, patience, and cautious watching the children.

The job required data entry, billing, and filing.

Checking in and checking out kids to their parents.

Health practices such as CPR.

Hotel Night Auditor and Agent - Orleans Hotel and Casino July 2007-currently employed

Provide great hospitable service.

Data entry, billing, and filing.

Checking in and out guests to and from their room.

Making Inbound and outbound phone calls.

Work with reports, numbers, and paperwork.

Focus on balancing numbers and paying attention to detail.

Acquire the ability to multitask while on the job.

Excellence in team work within the front desk, as well as other departments.

When training, I provided notes for the trainee to get a better understanding of the process.

Worked with computer software’s such as LMS (Medusa), CMS, Saflock, HotSOS, Excel, Outlook, and Word.

Acquired gaming card to make players card, and give our tournament information.

Graphic Designer - Style Pasifika International – Real Fans Go Nuts May 2012-currently employed

Design flyers, badges, banners, posters, spec sheets, magazine ads, photo manipulation.

Illustrate models, customs, and products.

Video record/edit. Photograph/edit events.

Work with licensed companies and brands.

Attention to Typography and Color Theory.

Worked with many different clients from Sports Las Vegas Magazine, USA Swimming, NCAA, NBA, NFL, NHL, MLS, MLB, 2012 Campaign for

both Republican and Democratic parties, many different High Schools all over the Las Vegas area, also, the state of California, and etc.

Finished 49 custom designs within 3 days.

Awards:

Gold Coast Hotel and Casino– Certificate of Recognition for Assisting Another Property. May 2008

Orleans Hotel and Casino – Certificate of Excellence in Customer Service from the Las Vegas Chamber of Commerce Aug 2011

ITT Technical Institute – Highest Honors & Honors Certificates 2011-2012

Orleans Hotel and Casino – Employee of the Month September 2011

Orleans Hotel and Casino – Certificate of Excellence in Customer Service from the Las Vegas Chamber of Commerce July 2012

ITT Technical Institute – Graduated with Honors for A.A.S Degree for Visual Communications

I am interested on transferring to gain more knowledge and to experience a new environment. This will also open up new opportunities for my

future's career path, gaining good experience that'd definitely be helpful and very beneficial. I am very sure that I'm ready for something new and

ready to move on with advancing my career. I would also love to stay within the company as I feel like the company has made an impact in my life.

I'm ready to take on any new challenges that I would face and will do my best as I am dedicated and motivated to move on with my career and also,

with the company.

The skills I acquire are the knowledge of LMS and the CMS program. I have been working with the programs since I could remember starting at the

front desk. As the night auditor, my knowledge with Medusa grew throughout the years. Experimenting with what is capable with the program, to an

IT specialist teaching me how to do certain things in the program that would benefit me. I, also, have an intermediate knowledge of the Microsoft

office programs such as Word, Excel, and Power Point. The software’s are used on a daily basis at work, and far too often in school. It was also a

required class of mine to take and learn the software’s in middle school, high school, and college.

I majored in Visual Communication and currently have my associate’s degree. I do plan to continue my education on retrieving my Bachelor’s

Degree in Graphic Design or Web Design, then so on to a Master's. So far, the experience and knowledge I've gained have been very much in my

interest, and learned a good amount of new materials relating to advertising, marketing, and graphic arts. And when it comes to an assigned work or

project, I've become a self-starter and give my all on finishing what needs to be done at my best and on time.

My current job deals with accuracy and detail. I thoroughly deal with crunching numbers, and fixing mistakes that I am required to find if any. I

work on many reports such as the potential, which requires me to look through rates and make sure the rates are running correctly. With that, I keep

everything organized and in order for whoever will be retrieving the paperwork.

There is also communication between departments I work with such as; IT, casino hosts, the bell desk and etc. There is also communication with

guests I assist with in person or over the phone whether it’s a question about the casino, or even an issue that needs to be taken care of. As the Night

Auditor, I am used to working on concluding my night’s job on my own in a timely manner, and also helping out my peers with answering incoming

calls, making outgoing calls, and helping out front checking guests in and out of the hotel.

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