Customer Service Assistant
Resume:
Pamela C. Truesdale
Rock Hill SC 29732
OBJECTIVE: To obtain a position where my customer service, clerical,
certified
nursing assistant and managerial skills will be utilized
EDUCATION: Certification of Nursing Assistant, York Technical College
Certification of Professional Billing and Coding, York Technical College
High School Diploma, Lancaster High School 2001
EXPERIENCE: NBT January 2008-June 2009
At Home Customer Rep.- Assist customers via telephone with any technical
difficulties,
ordered products for the customers, reset passwords, collected payments
with credit cards,
customer service
Agape Hospice October 2006-April 2009
Certified Nursing Assistant- Customer service to terminal ill patients,
check blood
Sugars, assisting with baths, washing clothes, and anything needed
Agape Rehab of Rock Hill March 2004-October 2006
Certified Nursing Assistant/Receptionist-Answered switchboard phone filed
papers,
helped family members, copied and faxed important documents and some
clerical duties
National Finance Loan Company June 2003-May 2006
Assistant Manager- Customer service to customers, inside and outside
collections, bank
Deposits, process and approve loans, answer phones, file papers, clerical
duties
Food Lion- April 2001-May 2003
F.E.A.S.T- Customer service to customer, managed employees, count tills,
count safe,
Bad check payments, cashier, override cashiers when needed, open and
closed, nightly
Safe drops
REFRENCES UPON REQUEST
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