Customer Service Human Resources

PAIGE DOW

**** ******* *** ********* ? Diamond Bar, California 91765 ? 714-***-****

? abi2wt@r.postjobfree.com

October 5, 2010

To Whom It May Concern:

I am extremely interested in the Human Resources Assistant position. I

graduated in 2008 from Azusa Pacific University with a Bachelor of Arts

Degree in Communications with emphasis in Interpersonal and Organizational

Communications and believe my qualifications to be consistent with those

desired by your firm.

Throughout my collegiate career, I have attempted to stay well-rounded,

combining academic excellence and concentrated studies with solid work

experience. Whether it was achieving a 3.6 GPA towards my major or

graduating the four-year program in just three years, I have consistently

excelled.

In addition to my academic achievements, I have also gained valuable

knowledge through my work experiences. At Calvary Chapel Yorba Linda, as

the head preschool teacher for the 3- year old class I have had the

opportunity to share my faith through speech, actions and by nurturing the

families and children I meet. As the Admissions Representative at Modern

Technology School, I am surrounded by a diverse group of people and

confidently coordinate the direction of the program. Serving as the office

manager for an upscale dental office, I coordinated treatment plans,

financial options, work closely with insurance companies, and maintain the

office schedule. As a server for The Cheesecake Factory, I provided

exceptional customer service, ensuring complete guest satisfaction. These

experiences developed my communication skills and my ability to work

effectively with a wide variety of people. I am confident that my studies

and work experience would allow me to provide many substantial

contributions to your program.

I welcome the opportunity to meet with you and share more about my

capabilities and the ways I can contribute to your team. Thank you for your

time and courtesy in reviewing this material and for considering my

qualifications for the Human Resources Assistant position.

Sincerely,

Paige Dow

Enclosure

PAIGE DOW

2840 Diamond Bar Boulevard ? Diamond Bar, California 91765 ? 714-***-****

? abi2wt@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

Highly motivated and ethical individual with excellent interpersonal,

organizational and communication skills.

12 ECE Units from Vanguard University

Over 10 years of experience with Rose Drive Friends Church Children's

Ministry

Possess strong work ethic with focus on complete client satisfaction.

Adapt easily to new concepts and responsibilities in a fast-paced

environment.

Self-starter with proven ability to handle multiple tasks simultaneously.

Proficient utilizing Word, Excel, Publisher and PowerPoint.

EDUCATION

AZUSA PACIFIC UNIVERSITY - Azusa, California 2008

Bachelor of Arts Degree in Communications; emphasis in Interpersonal and

Organizational Communications

Cumulative GPA: 3.3/4.0 Major GPA: 3.6/4.0

Successfully completed four-year program in three years.

Recipient of Dean's Scholarship, Cheerleading Booster Scholarship and

Placentia-Linda Hospital Scholarship.

Successfully completed coursework in Organizational Studies, Small Group

Communications, Conflict Management, Interpersonal Communication,

Presentational Speaking, Personal and Social Development and Persuasion and

Attitude Change.

Completed numerous class projects on resolving conflicts within the

workplace.

Volunteer, University tutoring group.

Member, Stepping Stones for Women.

Watched the children of single professors as part of ministry.

VANGUARD UNIVERSITY - Costa Mesa, California 2010

Completed three additional semesters of courses with an emphasis in

Interpersonal and Organizational Communications & Early Childhood Education

Cumulative GPA: 4.0/4.0 Major GPA: 4.0/4.0

Successfully completed 15 Early Childhood Educaton Units

Completed course work in Curriculum Planning, Child Development,

Observation and Assessment,

Observed in classroom setting for over 10 hours

Proficient in Anecdotal Notes, Narrative Methods, Event Sampling and

Frequency Counts

EXPERIENCE

Calvary Chapel Yorba Linda Preschool- Yorba Linda, California

Head Preschool Teacher February 2010 -

Present

Create and implement developmentally appropriate curriculum

Design age appropriate classroom and materials

Maintain a safe and nurturing environment

Share faith with children and families

Seek to engage the needs of children physically, emotionally, spiritually,

cognitively, and socially

Keep anecdotal records for each child

Modern Technology School- Fountain Valley, California

Admissions Representative September 2009 -

March 2010

Conduct individual and group information sessions

Determine student qualifications and answer questions regarding program of

choice

Complete all enrollment documents to process students for upcoming class

starts

Provide tours of all facilities

Lead weekly team meeting

Maintain Leads and Community contacts

Set panel interview and Administer Admissions exam

Dr. Victor Ryoo, DDS- Fullerton, California

Office Manager November 2008-

June 20, 2009

Create a balanced schedule for Doctor

Provide a welcoming environment for patient's while maintaining

confidentiality

Manage office supplies and dental equipment

Develop and implement marketing strategies

Insurance billing

Prepare treatment plan's and financial options for patients

Assist Doctor on all general, orthodontic and oral surgery procedures

Work with various labs to create the desired dental appliance

Maintain relationships with patients through phone calls, cards, and

personalized letters

Cheesecake Factory- Brea, California

Server January 2008-

March 2010

Provide exceptional customer service at this unique, upscale casual dining

restaurant offering more than 200 menu selections

Responsibilities included greeting guests, taking food and beverage orders,

listing specials, answering any customer inquiries, completing assigned

side work, presenting desserts and closing out the day's transactions.

Brought in $1,200-$1,500 per shift on average by going beyond what is

expected by guests for quality service.

Recognized with several awards for guest service, sales, and high guest

satisfaction.

Contact this candidate