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Customer Service Insurance

Location:
2170
Posted:
October 19, 2010

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Resume:

Pamela Gregoriadis

*** ****** ******

Quincy, MA 02170

P: 617-***-**** C: 617-***-****

E: abi2ui@r.postjobfree.com

_____________________________________________________________________

_______________________

Experience Chartis Insurance, Boston, MA March 2006-

Present

Receptionist

Provide reception to Corporate Insurance Company

Managed the company switch board in a friendly manner

Directed visitors to their appropriate places

Reserve conference rooms for meetings, and training sessions

Manage registration stamps for various vendors

Responsible for online billing

Utilize excel spread sheets to update numerous company lists

Manage the booking of pool cars and catering orders

Responsible for the distribution and log in of UPS & Fed Ex Packages

Dental Associates, Quincy, MA February 1989- 2000

And

July

2000- Jan 2006

Dental Receptionist

Provided office assistance to Seven Dentists and Eight Hygienists

Conducted data entry and billing; typed and filed confidential

correspondence

Answered and directed query calls in an efficient and friendly manner

Successfully collected unpaid balances in a respectful manner

Managed the scheduling of appointments

Troubleshoot problems and provide technical information to vendors

Updated insurance information for patients and clarified co-payment

Contacted insurance providers for further information

Furnace Brook Physical Therapy, Quincy, MA February 2000-July 2000

Receptionist

Answered phones in a

cheerful and polite manner

Coordinated appointments for patients

Managed the co-payments

received

Compiled data and

entered it into the system

Processed the in house billing payments

Skills Superior telephone and customer service, Microsoft Word,

Excel,

Outlook, Efficient, Detail oriented and excellent time management

References Available upon request



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