Sales Customer Service
Resume:
RON HOWELL
Reno, NV 89521
abi2sb@r.postjobfree.com
Sales Professional
Motivated Sales Professional with a strong management and outside sales
background in the health and fitness industry. Highly successful in
developing relationships with wide network to gain access and generate new
sales opportunities. Effective Manager; able to set attainable goals and
motivate sales force to achieve them.
[pic]Strengths
. Proven communication and relationship-building skills with leadership
abilities
. Experienced in outside business development sales including cold
calling and outreach
. Highly motivated and dedicated; committed to goal-setting, planning,
and follow-through to achieve results
. Excellent problem-solver; perform well under pressure and against
deadlines
Professional Experience
Sales Manager / General Manager
National Fitness Center / Court South May 2006 - August 2010
Director of Sales / Club Manager
Court South Total Conditioning Clubs 1994-2004
Oversee daily operations of health club while generating revenue and
leading entire staff, including sales team to consistently high performance
levels. Create a well-balanced, diverse and focused team through
motivation, leadership and training. Responsible for strict monthly sales
quota while generating over $1M in annual sales.
Sales
. Meet or exceed personal and club quota on a consistent basis
. Highly experienced at gaining new sales through business cold calling,
walk-in leads, conferences and trade shows, and following-up with
phone calls.
. Held record for highest grossing club ever for several months running
. Won awards for highest personal sales for six straight months
Management
. Turned around struggling operation, achieving profitability within 8
months and remaining profitable ever since. Replaced entire staff,
reaching stability within 4 months.
. Experienced in training and developing sales professionals
. Skilled at developing strong customer relationships
Family Services Sales Counselor
2005-May 2006
Stewart Enterprises
Generated new leads and prospects for pre-need cemetery sales as well as
met with family members in the time of death of a loved one. This position
involved a high level of customer service as well as integrity. Leads and
prospects were created from many different channels in the industry as well
as previous experiences, including cold calling and prospecting in the
general public and client referrals. I met with families in the funeral
home as well as in their homes to generate pre-need and at-need sales.
Loan Officer
Centex Home Equity
Sept 2004 - April 2005
Generated mortgage loans for potential clients with a goal to purchase or
refinance a home. In this position I was able to fine tune my customer
service, communication, and sales skills through constant client relations.
Organization and the ability to multi-task were also key attributes to my
success in the mortgage industry.
Assistant Manager/ Head Kid's Coach
Discovery Zone
1993 - 1998
Employed as a Kid's Coach for the duration of employment as well as
assistant manager and ran the caf . Duties included supervision and
entertainment of children and their parents attending facility, general
maintenance and repairs, and cleaning. I was also responsible for placing
orders for the caf , including food product and supplies. In addition, I
also cooked and ran the cash registers. Utilization of my public relations
and customer service skills was required on a daily basis, as well as
organizing large groups through activities.
Education and Professional Development
Pellissippi Community College
Have completed courses needed for Associates of Science degree with
emphasis in Business.
. Consistently attend seminars and training classes on sales techniques
and sales management strategies
. Gained excellent customer service and public relations skills working
in fast-paced restaurant environments
. Participated in team sports and team-building events where I learned
key leadership qualities
References
Brandon Baker, Comcast; BAE 770-***-****
Eric Jones, Sara Lee Foodservice; Regional Sales Manager 865-***-****
Wayne Stearns, Court South; Fitness Consultant 865-***-****
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