Customer Service Network
Resume:
Lee E. Dumas
Tryon, Oklahoma 74875
Home :918-***-****
Cell :405-***-****
OBJECTIVE: Seeking full time employment in Information Technology,Network System
Administration or Corporate Network Security using my personal experience& education.
Computer/Technical/SKILLS
• Windows Xp, Server 2003/2008
• Installing and configuring drivers and diagnostic utilities
• Installation and servicing of local and network printers
• Virus protection and spyware scanning and removal
• Networking experience with switches,hubs and routers
• Microsoft Office software
• Norton Ghost
• Remote Desktop
EDUCATION
2007-2009 Northern Oklahoma College
AAS Degree in Information Technology with Network Engineering emphasis with Network Administration and
Cyber Security
2007-2009 Meridian Technology Center G.P.A 4.00
• Fundamentals of Technology
• Computer Repair & Troubleshooting I
• Computer Repair & Troubleshooting II
• Network and Routing Fundamentals
• Client Operating Systems 70-270
• Server Operating Systems 70-290
• Network Management
• Cyber Security Capstone
• Outstanding Student 2007-2008
Work Experience
Meridian Technology Center Stillwater, OK June 2009 to August 2009
Responsibilities include tone and test Cat 6 cabling for I.T Network Switchover to a
Separate Vlans for Staff/Students also assisted in setting up Wireless VLANS in Meridian
Network. Have experience in troubleshooting monitors, printers, and have built new-custom computers
Assisted with setting Dell 2700 switches and 5400 switches using Telnet and Web Interface
Retail Food Experience
Oklahoma State University, Stillwater, Ok
8 years of Vending experiences filling 30 snacks machines on O.S.U campus
Maintain tight inventory control over both in machines and State Van. Daily
Collections of money from machines, also provide excellent customer service to
Over 20,000 students daily
ORGANIZATIONS AND CERTIFICATIONS
Comptia A+ Certified Comptia Network + Certified
Brain Bench Certifications in Network Concepts, Network Tech Support, Clint-Support Operating System, MS
Desktop Administration, Server Administration, Network Security,
Disaster Recovering Planning, Networking Monitoring
Business Professionals of America
• Meridian Technology Center A.M Class Reporter
• Meridian Technology Center P.M. Class Vice-President
• Place 1st Team Network Design Team State Competition March 2009
Community Service
• Lincoln County Emergency Management 1994 to 2004
Provided 30 minutes lead time for May 3, 1999 Stroud, OK Tornado
• Volunteer with City of Perkins,OK as Assist E.M Director
• Member of Stillwater Ham Radio Club
• Community Emergency Response Certified(CERT) 2004
• Certified in Weather Radar level 3 weather radar interruption (1994 to Present)
• Member of Perkins Chamber of Commerce
Employment History
Dates
Apex Systems, Inc Sub-Contractor Dell,Inc Desktop Technician
November 2009
Kraft Global Foods August 2009 Retail Merchandising
June 2009-August 2009 Meridian Technology Center Internship
Work on various Dells laptops and Desktops and various printers,
Help I.T staff with Changes in School Network to multiple VLANS for various campus clients
January 2007-May 2007 Perkins-Tryon Schools Janitor
Quality control of gym floors and cleaning solutions with School
School Policy. Help with high School commons during peak usage
April 1998- Nov.2006 Oklahoma State University, Vending Services. Stillwater,OK
Maintain 30 snacks machines on Stillwater Campus,using
Inventory control over stock in van and machines.
Daily collections of cash and out of date stock
Oct.1996- April 1998 Oklahoma State University, Transportation Services Stillwater,Ok
Daily delivery of fuel to O.S.U Motor Feet, Lease State vehicles to various
Clients and students of Oklahoma State University.
April 1985-Oct. 1996 Homeland Stores, Inc Stillwater Food clerk, assist customers by scanning
Grocery Merchandise, also stock shelves and managed the front end of the
Store during peak and off-peak times.
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