Dear H i r ing Manager:

I am a seasoned professional, eager to submit my application for your Office Manager opportunity.

I have built my career by acquiring a multifaceted skillset, and deploying it for professional

services organizations in a variety of roles. I am sure my skills, wisdom, and poise will deliver the

b road scope of responsibilities and day-to-day impact you seek. I would like to take a moment to

elaborate.

I have successfully delivered a broad range of operations, communications, and project

administration responsibilities. My success in these endeavors has hinged on my ability to think

s trategically and act tactically, t ransition between collaboration and self-direction as necessary,

and the cultivation of relationships throughout internal departments. I think in terms of process,

workflow, and result; I pride myself on my ability to identify internal and external needs, and craft

solutions to deliver effective results. I have the organizational wherewithal to juggle constantly

evolving priorities in fast-paced, deadline-driven environments, and the wisdom to elicit order from

chaos.

For example, I had a diverse portfolio of responsibilities at start-up fi rms Ontela and Builtworks

C MS, and was key to the former’s growth. My experience included developing and implementing

core operational services such bookkeeping, expense, and document management systems. At

Ophrys, L LC, I integrated our mailroom operations with accounting and other operations

f unctions to efficiently handle 2,000+ pieces daily, while reducing costs and improving business

i ntelligence. At Tr iangle and elsewhere, I was responsible for managing the RFP / bid process, as

well as writ ing and drafting a variety of business and marketing-oriented documents.

A dditionally, my qualifications include:

• Day to day operations, such as: front desk and reception services; bookkeeping, AP/AR, payroll,

and invoicing; complex event and meeting management; document and file management;

vendor management; office equipment and supplies; and special projects.

• Event management, including location sourcing, resource scheduling, logistics support,

materials preparation, and onsite attendance and support.

• Management of cross-functional projects, requir ing the close coordination of varied

s takeholders, careful planning and organization, superior judgment and decision-making, and

t he ability to think logically and react quickly.

• Exemplary communication skills, whether listening to and understanding a client’s needs,

l iaising with stakeholders, or drafting and editing a variety of reports, business, and t raining

documents. I have provided a link below to sample documents.

• Strong technical competency and curiosity. I am an expert with Microsoft Office and proficient

w ith QuickBooks and a number of other desktop, cloud, and enterprise software solutions. I

enjoy learning new software solutions at every opportunity.

F inally, I have a deep understanding of culture and brand as an organizing principle, and believe

t hat the office manager plays a leading role as example and inculcator. Exceptional customer

George Sundborg 206-***-****

service is that core standard to which I have worked throughout my career, and it fundamentally

i nforms my judgment and action.

I n closing, I recognize that my core value is ensuring the smooth operation of organization,

a llowing others to concentrate on their responsibilities. I very much enjoy the challenge of wearing

many hats and leveraging my skills to proactively delivery in quality and quantity. No task is too

small; no detail unimportant. In other words, I measure my success by enabling the success of

others, and I very much look forward to the prospect of enabling Johnson Braund’s success as your

O ffice Manager.

I have attached a resume detailing my skills and experience. Please feel free to contact me if you

have any questions. I can be reached at 206-***-**** or abi2po@r.postjobfree.com.

Thank you for taking the time to review my qualifications. I look forward to hearing from you.

Regards,

George Sundborg

Porfolio

ht tps://www.dropbox.com/sh/bjrvo8a6d0n9vlm/AAAqHatQQ2nrUWlaQNSyZ-dYa?dl=0

GEORGE SUNDBORG abi2po@r.postjobfree.com

Tukwila, WA 206-***-****

I N F O R M AT I O N S Y S T E M S O P E R AT I O N S C O M M U N I C AT I O N S

Summary : Administrative professional with excellent skills and experience. An organized t ime and

resource manager, proactive partner to executive and staff, and a career of producing results.

OF F I C E MA N A G E M E N T

Day to day operations. Office relocation and space planning.

Payroll, bookkeeping, and AP/AR.

Drafting and editing of business, technical, and

marketing documents.

HR & benefits administration.

Customer service and client liaison.

Vendor management.

Event / meeting management.

International and domestic t ravel management.

On-boarding & new hire t raining.

Calendar, contact, and correspondence management.

Brand management.

George Sundborg 206-***-****

TE C H N I C A L

MIC ROSOFT : SharePoint, Outlook, Word, Excel, PowerPoint, Access, Publisher, Visio, OneNote, Project, Lync.

O T H E R : QuickBooks, SAP, Acrobat, Bluebeam, Basecamp, Zoho CRM & Projects, Webex, Readytalk, Dropbox,

Survey Monkey, many more.

OPERAT IO NS

Analysis, t racking, and management of contracts for professional services, biotech, and educational

organizations.

Creation, implementation, and documentation of core administrative and operational services and for early

stage start-up and mature companies.

Development and improvement of new or existing SOPs to support efficiency and company directives,

i ncluding financial controls, new hires, asset management, SAS-70 (type I and I I) certification, Sarbanes-

Oxley compliance, and other internal needs.

Development of new employee orientation processes, including welcome kit, new-hire presentation, and

employee resource guide.

C O M M U N I CA T I O NS

Extensive experience drafting and editing business documents including RFPs, SOQs, marketing/sales

collateral, reports, policies and procedures, and presentations.

Creation of templates to enable consistent branding on client communications and documents.

Complex research and reporting for internal and external clients.

Regulatory and compliance approval and monitoring with civilian and government agencies.

I N F O R M A T I O N SYS T E M S

Strong experience in database design & management, intranet & web content, document control, technical

support, and business intelligence.

Creation of SharePoint site collections focusing on document control, communications, and project

management.

Design and implementation of document control systems in the consultant, biotech, internet, mobile,

education, aerospace, and construction management industries.

Design of internet and intranet sites focusing on sales support, internal and external communications, and

description of services.

E M P LOYMENT H ISTORY

CONTRACT P ROJECT AD M I N ISTRAT ION

Various Employers January 2010 – August 2014

Provided a wide range of administrative, technical, and project management for employers on a contract /

temporary basis. Assignments were through agencies or contracted directly with the employer, and ranged

f rom one day to several months. Contracts lasting a month or longer are included below:

George Sundborg 206-***-****

TRIANGLE GROUP (6 mo.) – Provided executive support senior management of environmental

engineering firm. Complex calendaring, meeting management, and project management. Drafted and edited

p roposals, documented internal processes, and liaised with partner organizations, SME contractors, and

vendors.

CITY OF BELLEVUE (2 mo.) – Provided executive support to IT Project Manager. Provided t raining,

technical support, analysis, and site design to City of Bellevue staff and IT Department on new features and

i mplementation of a new SharePoint 2010 site farm.

FRED HUTCHINSON CANCER RESEARCH CENTER (3 mo.) – Provided a wide range of project

management and coordination for six NI H-sponsored H IV/AIDS research and t reatment networks. Daily

coordination of remote teams across the US and some international locations. Technical editing of SOPs,

p rocedures, and processes. Heavy document management. Managed daily meetings, coordinated schedules,

recorded and distributed minutes, action items, and other project management related tasks.

AMRELITECH (1 mo.) – Wrote and produced eight videos highlighting company products and services.

BUILTWORKS LLC CMS (5 mo.) – P rovided executive support for Founders of a construction

management firm, setup of core administrative and infrastructure procedures and policies, and designed

company SharePoint site focused on document control and project management. (Builtworks CMS was a

d irect, permanent hire.)

MUSIC GROUP SERVICES (3 mo.) – Provided executive support to VP of HR. Drafted and implemented

i nternal procedures with a focus on realigning toward corporate brand. Coordinated a 60-person internal

tenant improvement with demo and build-out, new cubicles, and office space.

SOUND TRANSIT (4 mo.) – Provided complex administrative and operational support to the Sound

T ransit Board of Directors, including Board resolutions and staff reports, responding to individual requests

of Board members, facilitation of weekly Board & Commit tee meetings, and recording and distribution of

m inutes.

ENVIRON International (8 mo.) – Provided executive support to three Principals of scientific consulting

f i rm. Managed calendar, correspondence, and t ravel. Edited highly scientific and technical reports,

RFPs/SOQs, and drafted internal procedures.

OF F I C E MA N A G E R

OPHRYS, L LC, Seattle, WA March 2008 – January 2010

Managed the day to day operations of co-located legal and debt management professional services fi rms.

P rovided general and mission-critical administrative and operational support to CEO & senior management.

Integrated mailroom with accounting and operations department to enhance support and cost controls. Developed and

i mplemented procedures to efficiently process and track 2,000 individual pieces daily, with postal and shipping costs

exceeding $40,000 / month.

Responsible for client and government compliance procedures, oversight, and reporting. Developed internal

p rocedures to ensure compliance with SAS-70 (I & I I) certification and Sarbanes-Oxley.

Obtained and maintained business licensing for passive debt buyer in dozens of state jurisdictions.

Developed database to monitor, track, and report licensing requirements and continuing education requirements in

m ultiple jurisdictions.

Supervised mail room staff, including employee reviews, goal and benchmark support, training, work and

i mprovement plans, hiring and termination.

Developed and implemented SharePoint site for document management and marketing needs.

Edited and formatted external presentations to corporate and high wealth clients.

George Sundborg 206-***-****

OF F I C E MA N A G E R

January 2005 – February 2008

ONTELA, Seattle, WA

Managed the day to day operations of a technology startup. Provided routine and complex administrative and

operational support to Founders (CEO, CFO, CTO) and Directors of Sales and Marketing.

Created and implemented core company policies and procedures such as travel, document & file management, on-

boarding, supply purchasing, payroll, vendor management and tracking, and an asset library tracking mobile devices,

p roduct version installed, and current user (internal and external).

Developed on-boarding policies and material; on-boarded and trained new employees on office procedures. Responsible

for vendor relationships, including build-out of new corporate office, and eventual move-in.

Drafted company style guide and created templates for employee use. Drafted and edited presentations and collateral.

Updated corporate website. Documented a wide variety of internal policies and processes.

Provided basic HR support (I-9, W-2, health, financial, and quality of life benefits) to employees as needed.

Supervised administrative staff.

E D UCAT IO N

University of California Berkeley, Berkeley, CA

Bachelor of Arts in Rhetoric

Contact this candidate