Customer Service Representative

DANIELLE BENHAM

*** *** ***** **. *****, TX ***** 972-***-****

abi2lr@r.postjobfree.com

Education

Texas A&M Galveston, Galveston, TX

**** - ****

Bachelor of Science in Ocean and Coastal Resources

. Graduated with Honors: Cum Laude

. Emphasis on coastal ornithology, oceanography, natural history of

vertebrates, natural resources, geology

. Head author in the Student Research Symposium of 2010

Collin County Community College, Plano, TX

2005 - 2007

. Emphasis on biology I, biology II, chemistry I, chemistry II

Work and Volunteer Experience

Lucas Veterinary Hospital

August 2010 - Present

. Position: Veterinary Assistant

. Duties: kennel care, vet and surgery assistance, dentistries

Fort Worth Zoo, Fort Worth, TX - Intern

May 2010 - August 2010

. Position: Bird Keeper Intern

. Duties: Diet preparation, cleaning and maintaining exhibits,

monitoring health, and enrichment

Volunteer Work with the Gulf Coast Bird Observatory September -

October 2009, February 2010

. I assisted bird banders by retrieving the birds from the mist nets

Tutoring for LULAC at A&M Galveston

Fall 2008 - Spring 2009

. I tutored for chemistry and biology

Dallas International Realty Advisors

Summer 2008

. Administrative office duties

Prestige Portraits, Plano, TX

2004 - 2006

. Position: Customer Service Representative

. Duties: Appointment scheduling, order management, and cashier

experience

Prestige Portraits, Plano, TX - Intern

2003 - 2004

. Internship through a commercial photography II class, later became an

employee

. Duties: Appointment scheduling and order management

Field and Lab Experience

Bird surveys

Bird banding

Bird identification

Post Hurricane Ike analysis of beaches

Wetlands delineation

Collected fish using gill nets

Keyed fish

Articulated the skeleton of a common carp

Grain size analysis

Beach analysis

Skills

Microsoft Word, Excel, PowerPoint, OneNote, Access, Publisher

Adobe Photoshop, Premier, Elements

Adobe Acrobat

ArcGIS

Animal care: cleaning, diet prep., maintaining, monitoring health hand feed

flamingos

Blood drawing, lab work, fecal floatation, taking and developing x-rays

Interests

. Ornithology

. Avian conservation

. Habitat conservation

. Photography

. Writing

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