Health Insurance Quality Control
Resume:
Deanne Day, LMSW
Syracuse, NY *****
abi2jo@r.postjobfree.com
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EDUCATION
Masters of Social Work May 2008
University at Buffalo, Buffalo, NY
Bachelors of Arts in Psychology May 2005
(Minor: Sociology)
SUNY at Geneseo, Geneseo, NY
PROFESSIONAL EXPERIENCE
September 2007- May 2008
Social Work Intern, Adoption S.T.A.R., Williamsville, NY
* Conducted initial consults with families registering to adopt with agency
* Conducted home study for families
* Worked with waiting families as counselor and advocate
* Conducted post placement visits for families that adopted
* Edited and sent out home studies to families
* Conducted file reviews for waiting families
* Worked with birth mothers to create an adoption plan
August 2006-May 2007
Social Work Intern, Campus West School, Buffalo, NY
* Worked with elementary students (First -Sixth grade)
* Provided one -on - one play therapy
* Developed therapeutic games
* Conducted lunch/social groups for fourth and fifth grade boys and girls
* Conducted social skills groups for first and second grade boys and girls
EMPLOYMENT
March 2010- Present
Therapist, Liberty Resources, Syracuse, NY
* Provides support and guidance to the foster parents
* Provides direct therapeutic and supportive services to children
* Case management services
* Develops and implements treatment plans for children and families.
* Responds to and effectively handles emergency.
* Advocates on behalf of children and their families by providing
linkages and coordination with the county providers and agencies.
September 2009 - March 2010
Youth Advocate, Contact Community Services, Syracuse, NY
* Provides guidance and support to children and parents enrolled in the
STEP program
* Participates in wrap-around service planning between parents, schools and
community providers
* Provides daily check-ins for transitioned students
* Provides after school activities for students in the program
* Completes all required reports, paper work, and data entry
August 2008 - July 2009
Social Learning Specialist, The Center For Youth, Rochester, NY
* Worked for Alternative to Suspension for the Rochester City School
District
* Conducted workshops for students in the program
* Conducted intake, individual sessions and discharge for every student
admitted
* Maintained contact with teachers, administration and other professionals
* Maintained contact with parents of students
* Provided aftercare for students who have been in program
* Completed required daily, monthly and quarterly reports
June 2008- Present
Contract Social Worker, Adoption Star, Buffalo, NY
* Conducts home studies for families
* Conducts post placement visits for families who adopt
July 2007- August 2007
Teacher Guide, PeopleLink, Rochester, NY
* Worked directly with students and host families
* Organized and participated in welcome meeting for host families and
students
* Organized and participated in student orientation
* Organized and participated in welcome and farewell parties
* Taught English as a Second Language, focusing on culture and conversation
* Planned and conducted afternoon activities and cultural exchanges
* Accompanied the students on all day trips
* Coordinated student transportation
May 2007- July 2007
Quality Control/Search & Rescue, Cooper Vision, Henrietta,
NY
* Checked contacts for expiration and damage
* Counted contacts for transfer
* Searched warehouse for missing products to complete orders
April 2006- August 2006
Community Integration Assistant, Lifetime Assistance,
Brockport, NY
* Worked with adults w/ development disabilities
* Promoted active programming at day habilitation center
* Accompanied individuals on outings & volunteer programs
* Completed paperwork and computer data entry
May 2003 - April 2006
Membership/Insurance Assistant, Rochester Business Alliance, Rochester, NY
* Started as summer and Christmas break help while in college
* Collected, tracked and deposited subscriber payment for health insurance
* Explained various plan benefits to subscribers
* Set up new member groups on health insurance and invoiced member groups
for health insurance costs
* Maintained group and subscriber information on database, reported monthly
activity to BBB membership department
* Assisted reference checking and finance department with projects, data
entry and deposits
August 2001 - May 2005
Work Study, SUNY Geneseo, Geneseo, NY
* Assisted Professors with grading papers, projects, and errands
* Answered phones, copying, and filing
VOLUNTEER EXPERIENCE
* Circle K International Member (college chapter of Kiwanis) -Volunteered
at Rochester Soup Kitchens, Ronald McDonald House, Nursing Homes,
MS & Breast Cancer Walks, Day of Caring
* Habitat for Humanity - worked in construction at a house in Dansville
* Senior Challenge Class Agent - fundraising activities with students
* Summer Bible Camp - Second Baptist Church, Mumford NY
CERTIFICATIONS/TRAININGS
American Red Cross: Foundations of Disaster Mental Health: February
2008
CPR: April 2006
First Aid: July 2009
SKILLS Computer: Microsoft Office applications and Internet Tools
Abilities: Strong interpersonal, organizational, problem solving,
counseling and
case management skills.
Contact this candidate