SUBJECT: EXPERIENCED CUSTOMER SERVICE/QUALITY INSPECTOR/CLERK

Cynthia Lyon

***** *. ***** **.

Manhattan, IL.60442

815-***-**** home

815-***-**** cell

abi2io@r.postjobfree.com

*/*/**

Human Resources:

I read with great interest your posting on the internet for an entry level Human Resources position at J&A

in Joliet, IL. I am a greatly organized perfectionist with great attention to detail. I am seeking an

Administrative position.

My extensive experience as a successful, respected, self employed licensed professional in two different

fields of business operations offers a broad range of skills, such as proficiency in Microsoft Office Suite.

A person like me that has been successfully self-employed knows that responding positively to all

challenges and having great perseverance as well as managerial and administrative skills are key to

success.

I have developed expertise in business planning, money management, managing people, directing

business operations, and directing sales and marketing operations in both the Cosmetology and Child

Care industries. I also have an extensive background in Manufacturing in the Injection Molding Industry.

I served as a Production Quality Control Inspector and Auditor for 16+ years with intermittent experience

running Production machinery, Lab work, and Returned Goods Processing.

I possess a strong work ethic and diverse qualifications that will be easily transitioned into your

company. Enclosed is a copy of my resume that details my academic qualifications and practical

experience. Thank you for taking your time to review my resume. I would welcome the opportunity to

discuss how my education, practical skills, and background would qualify me to be a member of your

team.

Please contact me at: 815-***-**** (home), 815-***-**** (cell), or abi2io@r.postjobfree.com to set up a time

for an interview. I can be reached at any time. I look forward to hearing from you.

Sincerely,

CYNTHIA LYON

Enclosure

Cynthia Lyon

26635 S. Cedar Rd. Manhattan, IL. 60442

815-***-**** or 815-***-**** Cell

abi2io@r.postjobfree.com

Objective: Seeking a Human Resources position

Profile: A successful 20 year track record of profitable small business ownership. Extensive

Manufacturing and Quality Control experience. Talent for quickly mastering technology- recently

completed three Microsoft Office Suite courses toward Certificate with letter of high recommendation

from Instructor. Professional work ethic, readily adapts to change, and exceeds expectations.

Skills Summary:

Computer Skills: Microsoft Office 2007- Word, Excel, PowerPoint, Access.

General Office Skills

Report Preparation

Marketing and Sales

Customer Service

Scheduling

Record Keeping and Filing

Quality Control Auditor and Inspector

Production Machine Operator

Licensed Cosmetologist

Licensed Home Day Care Provider

Experience: Licensed Home Daycare

In my home in Manhattan, IL.

1997 - Present

Demonstrated Responsible compliance with policies and procedures of the Licensing Standards of the

Department of Children and Family Services of Illinois.

Maintained records and reports on each child.

Maintained ongoing communication with parents regarding children’s activities, behavior and

development, and responded to all parent’s concerns as they arose.

Planned activities that would stimulate growth in language, social and motor skills.

Provided children with individual attention in a loving home environment.

Quality Control Inspector/Auditor

Panduit Corporation -Injection Molding, Tinley Park, IL.

1979 – 1996

Trained all new and temporary employees coming into Quality Control Dept.

Inspected products during production process.

Tested products in laboratory.

Performed quality audits of documents and procedures in production, packaging, shipping, and returned

goods departments.

Record keeping and filing.

Experience running injection molding production machines.

Earned excellent marks on performance reviews for excellence in areas including work volume, accuracy,

and quality.

Home Beauty Salon Owner/Operator

Self-employed in my home- Tinley Park, IL.

1985 – 1992 part time

Applied specialized techniques to create styles for all ages and genders.

Services included: precision cuts, color, permanent waving, chemical straightening, hairstyling,

massaging and treating scalp, giving facials, applying make-up, dressing wigs, and providing nail and

skin care services.

Sold hair care products.

Hairdresser/Assistant Manager

LaStrada Hair Salon-Crete, IL.

1978 – 1979

Applied specialized techniques to create styles for all ages and genders.

Services included haircuts, styling, color, permanent waving, and chemical straightening.

Sold hair care products.

Assisted manager with record keeping and payroll.

Education: Joliet Junior College – Joliet, IL. 2010

Computer Information Systems - Intro to computers

Computer Information Systems - Microsoft Office 2007 Overview

Computer Information Systems - Microsoft Office 2007

My goal is to complete certification

Department of Children and Family Services – Joliet, IL. 1997 - 2010

Earned License for Home Day Care-children

Continuous education annually for Licensing Standards

Illinois State Board of Education – Springfield, IL. 1978

Doree’ School of Beauty Culture

Earned Cosmetology License

Bloom High School – Chicago Heights, IL. 1977

High School Diploma

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