NICOLE MORRIS
Irving, TX *****
abi2g9@r.postjobfree.com
October 1, 2010
Dear Employer:
In concern with interest to work with your company, I am enclosing a resume
for your review. Please consider this letter as my formal application
presenting my experience, education and background.
Currently my experience lies in the pharmaceutical/accounting arena. I am
also much familiarized, with the medical and administrative field as well.
I've held leadership roles in employee training, HIPPA compliance, and
customer service.
Self sufficiency and getting a job well done are examples of the attributes
I hold. I am never limited to where my experience lies; in any field I'm
capable of learning and excelling.
I enjoy working with the public, as well, handling different tasks that
challenge a rewarding career. My hands on experience with people provides
and offers an extensive background advantage in better understanding of how
to manage others and be a team player.
May I arrange an interview to further discuss my qualifications? I am
available for an interview at a mutually convenient time.
Thank you for your time and consideration.
Sincerely,
Nicole Morris
Nicole Morris
620 Mills Ln. 214-***-****
Irving, TX 75062 abi2g9@r.postjobfree.com
Objective
Looking for a position that will provide great quality service to the
people. A position that assumes responsibility, utilizing existing skills
and experience while encouraging the potential for career growth and
advancement as a full time employee with your company.
Experience
National Health Information Network (NHIN), Forth Worth, Texas July
2007 - Current
Accounts Receivable
Account/Manage all third party receivables for pharmacies that are owed
money from insurance companies
Meeting deadlines, and completing weekly/daily procedures, prior to
customer's production cycle
Verifying sales and merging all missing data
Researching customer's General Ledger, resolving balancing issues
Monthly compiling all research, presenting the pharmacies with a tool for
collections
Making yearly A/R trips to visit the customer on-site, and provide training
if necessary
Managing the customers account and providing them with beneficial
information to perform clean-up
Entering Share-point Issues, to resolve reporting/pharmacy issues
Webinars, Conference calls
Running/Working reports
System testing
Applying payments
Attending weekly meetings
Processing spreadsheets
Pharmacy Implementations
Researching Aging
Light collections
Caremark Prescription Services, Richardson, Texas Sept. 2006 - July 2007
Customer Care Specialist
Educate participants on how to maximize their prescription benefits
Discuss plan designs
Assist lead support line, regarding escalated calls
Compliance Officer/HIPPA violations
Performing follow-up calls
Support for new-trainees
Special Projects/Resolving mail order pharmacy issues
Southwest Diagnostic Imaging Center, Dallas, Texas June 2001 - Sept.
2006
MRI Technical Aide
Education
Lake Highlands High School, Dallas, Texas
(1996-2000,diploma)
Brookhaven Community College 2001-2003
Skills
Excellent written and oral communication skills (detail oriented in
speaking in writing)
Strong organizational skills
Good time-management skills to manage multiple tasks
Work very well with a team (very people oriented)
Ability to demonstrate strong leadership skills
Computer Experience
Windows 95, 98, 2000, XP
Microsoft Excel, Outlook, PowerPoint, Word, & Spreadsheets
10 Key Data Entry: 40+wpm; Internet Knowledge
Share-point
People safe, People soft
REFERENCES FURNISHED UPON REQUEST