Customer Service Years Experience
Resume:
Brandi Lincoln
St.Petersburg, FL 33709
summary: 2 years experience with handling money.
* ***** ********** ** ******* with the public.
* ***** ********** in customer service.
5 years experience in collections and billing.
experience: Financial council/Cashier - October 2007 to Present
St. Petersburg General Hospital - St. Petersburg, Florida
. Prepare the deposit for the hospital
. Contact patients about their financial obligations
. Registrar patients for their procedures
. Call insurance companies to verify benefits and
eligibility
Patient Pay and Billing Specialist - May 2006 to August 2007
ASAP Home Oxygen - Clearwater, Florida
. Bill and mail patient statements on a daily basis.
. Call patients to reduce their past due debit.
. Researched billing issues
Collection Representative - April 2004 to May 2006
Audit Systems - Clearwater, Florida
. Make calls on behalf of our clients in order to collect
debts.
Student - September 2003 to April 2004
St. Petersburg College - St. Petersburg, Florida
. Full Time Student
Customer Service Representative - April 2003 to September 2003
NACS - St. Petersburg, Florida
. Handled incoming calls from customers in reference to
their account.
Cashier - June 2002 to April 2003
Sonny's Bar-B-Que - Pinellas Park, FL.
. Cashed out customer when they left the restaurant and
worked the drive thru.
. Took phone orders.
. Prepared salad bar items
New hire trainer/Cashier - April 2001 to June 2002
McDonald's - Pinellas Park, FL.
. Trained new employees on the process
. Cashier for front register and drive thru.
education: College - 2003 to Present - Part time
St. Petersburg College, St. Petersburg, Florida
Associate in Science Degree in the paralegal program
activities:
. High School Swim Team, 1999 - 2001
. High School Tennis Team, 2000 - 2002
. 3.0 Club, 1999 - 2003
. SADD & FBLA, 2002-2003
. Breast Cancer walk 2008-2010
Personal references available upon request.
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