Wendi Jeanette Wells **** Grand Canyon Dr., Valrico, FL 33594
abi2fx@r.postjobfree.com
? 614-***-**** (C)
HEALTH SERVICES ADMINISTRATION
Expertise
Project Management
Staff Supervision
Executive Administration
Program Development
Planning & Scheduling
Training & Development
Public Speaking/Presentations
Consumer Relations
Government
More than 19 years of experience in customer
service and support, office administration,
fiscal management, project management, record
keeping, proposals, public speaking, and
analytical operations. Extensive knowledge
of all levels of government. Known and
appreciated for work ethic and ability to
multi-task. Meet deadlines with a high
degree of quality and efficiency.
Adept in the use and application of MS Word,
PowerPoint, Excel, Access, Project, and
agency specific software. Trained as well in
statistics and advance mathematics.
Career Progression
Florida Air Force Reserves, MacDill AFB, FL
2015- current
Health Services Management (Part-Time)
Safeguard and manage medical records for all military personnel assigned to
the base. Ensuring all medical records is up to date and their annual
physical health assessment is completed.
Ohio Air National Guard, Columbus, OH
2013 - 2015
Health Services Management (Part-Time)
Safeguard and manage medical records for all military personnel assigned to
the base. Ensuring all medical records is up to date and their annual
physical health assessment is completed.
Ohio Air National Guard, Columbus, OH
2011 - 2013
Command Post Apprentice (Part-Time)
Top Secret Clearance required for this position granted March 2012.
Emergency Action Messages copy, decodes, validate and relay. EAP,
safeguard COMSEC, Operational Report and flight following. Perform
checklist that respond to emergency management, disaster responses and
other situations that may occur in an expedient manner.
State of Ohio Attorney General (Consumer Protection), Columbus, OH
2001 - 2014
The Attorney General's Office enforces the Ohio Constituent Sales Practices
Act in addition to other responsibilities
Public Inquiries Assistant (PIA)
Assist constituents and consumers that call in or write in with concerns
they are having with a business or supplier. Direct the constituent to the
state office or agency best suited to help them resolve their problems if
not the Attorney General's office itself. Educate consumers about the Ohio
Constituent Sales Practices Act and other laws that affect consumer
products or services. Assist with training new employees.
. Process over 8,000 written or web complaint requests per year in timely,
knowledgeable fashion. Public records request are prepared, redacted,
reviewed and then sent to the requesting individual processed in the
order received.
Ohio Air National Guard, Springfield, OH
2001 - 2007
Engineering Assistant
Assisted in the development of wartime site plan projects, which included
calculating the cost, occupancy, materials, and resources needed to
establish a new base. Also prepared training plan to ensure trainees were
current with required tasks and skills needed to effectively support the
mission. Supervised 25 students during the Engineering Assistant 12 week
training course; graduated the course with a 96% average.
Ohio Army National Guard, Columbus, OH
2000 - 2001
Executive Administrative Technician
Prepared award packages for soldiers, reviewed personnel files, engraved
dog tags, and ensured medical files were up to date. Provided elite
executive administrative support as a member of the Operation Noble Eagle
command staff that was rapidly created after September 11, 2001. Training
plans and performing training as needed to achieve the mission.
Franklin County Veterans Service Commission, Columbus, OH
1999 - 2000
Administrative Clerk
Saved agency $2,000 a year in storage fees by creating an Access database
to record 35,000 outdated Veteran files that needed to be destroyed. Also
acted as liaison for the taxi program for veterans' medical appointments.
Also held purchasing and supplies responsibilities.
Blackburn's Chimney Sweeps, Inc., Columbus, OH
1997 - 1999
Administrative Assistant
Performed a broad range of office administration duties including
processing paperwork, entering invoices into Access, preparing masonry
proposals, assisting with bookkeeping, scheduling cleaning services, and
aiding customers.
United States Air Force, WPAFB, Dayton, OH
1993 - 1997
Executive Assistant to Section Commander
While on active duty, supported an Executive Officer in an 80-member unit.
A member of the WPAFB, OH Honor Guard team. Prepared training plans and
performed training to supervisors vital to mission effectiveness. Master
of ceremony for commanders' call and Wright-Patt Young Heroes events on the
base. [Was selected as Warren Christopher's admin support during the 1995
Balkan Proximity Peace Talks].
Education
MS in Administration, GPA: 3.48, Central Michigan University, Mt. Pleasant,
MI, 2009
BS in Applied Management cum laude, GPA: 3.67, Franklin University,
Columbus, OH, 2005
AAS in Construction Technology, Community College of the Air Force, Maxwell
AFB, AL, 2007