Bobby Rhea, Jr.

**** ******* ***** *****, ***. D, High Point, NC 27262 . 609-***-****

[C] / 336-***-**** [H]

Email : abi2es@r.postjobfree.com

CAREER SUMMARY :

Dynamic management / supervisory leader who conceptualizes, absorbs and

acts on market information with ease. Excellent track record in strategic

development and implementation with strong problem solving,

troubleshooting, communication, interpersonal, and negotiating skills.

Seeking a position that would allow me to utilize impressive managerial and

leadership credentials with potential for continued development. Strong

leadership capabilities including effective decision making and successful

team motivation with excellent organization skills.

HIGHLIGHTS OF QUALIFICATIONS :

> Impressive managerial and leadership credentials with room for continued

development.

> Strong leadership capabilities including effective decision making and

successful team motivation.

> Exceptional managerial and organizational skills - experienced

supervising large staffs of 100 or more.

> Extensive experience interacting with other departments to build a team-

oriented work force.

> Deal directly with many people from diverse backgrounds addressing many

issues.

> Skills as problem solving, analyzing, empathy and pure common sense.

> Competent, reliable and committed with a proven record of success in

increasing levels of responsibility.

> Skilled in working independently and solving problems while paying

careful attention to detail.

> Able to efficiently meet objectives and assignments; demonstrate solid

work habits in all areas of operations.

> Demonstrated work ethic with proven initiative and dedication to

excellence.

> Effective writer and speaker with strong interpersonal communication

skills.

> Skilled in public contact; establish rapport via resourcefulness and self-

confidence.

> Strong time management skills; highly creative/problem solver; maintains

consistently positive professional demeanor.

> Team-oriented individual whose total objective is the success of the

organization.

> Highly effective in motivating, supervising and training employees.

> Able to meet deadlines and handle a variety of tasks simultaneously.

> Exceptionally organized and resourceful with a wide range of skills.

> Demonstrates solid work habits; organizes and prioritizes workloads for

efficient workflow.

> Highly personable, projects a professional and confident image;

successful in leading co-workers to achieve team goals.

> Progressive record of advancement; solves customer service problems

effectively and take corrective action as required.

> Demonstrates solid work habits; project a professional and confident

image.

> Proven track record and outstanding reputation for initiative, ability to

learn and adapt quickly with superior talents in establishing and

building relationships; capable of handling challenges rapidly and

accurately.

PROFESSIONAL EXPERIENCE :

Trump Marina Hotel & Casino, Atlantic City, NJ

1985-2009

Shift Manager/Supervisor 1993-2009 [ POSITION

ELIMINATED DUE TO ECONOMIC CONDITIONS ]

. Maintained a key role in hiring, training, scheduling, development,

coaching and evaluating personnel.

. Resolved customer complaints while promoting positive customer relations

with compliance officer for slot operations.

. Totally responsible for overseeing daily floor operations; complied with

all departmental and company policies.

. Promoted positive customer relations for all customers by providing

prompt, courteous and efficient service.

. Maintained accurate property information through daily use of talent

portal, email and other forms of communication.

. Maintained confidentiality of proprietary information; hiring and

terminating - keeping adequate staffing levels

. Scheduling - daily and weekly checks for adequate coverage, evaluations,

training programs - new hires and ongoing

disciplinary actions, weekly payroll.

. Department and company policy and procedure - to insure compliance,

employee motivation, oversaw attendants and supervisory and technical

personnel; key, beeper and radio controls, resolution of customer

disputes and complaints.

. Machine activity - machine operation and functioning; oversaw department

compliance and turndowns.

. Close watch of support departments, invoice and reports, strong public

contact, monitoring and terminal checks.

Page -2-

Bobby Rhea, Jr.

Trump Experience Continued ...

Slot Supervisor 1988-1993

. Responsible for organizing, planning, evaluation, and included decision-

making, communication, leadership, enforcing internal procedures, and

supervise personnel.

. Accountable for providing service in his/her assigned area, to ensure

that machines were kept in good working order, made minor machine

repairs, processed machine refills and jackpots and related duties.

Slot Attendant 1985-1988

. Repaired minor slot machines problems and paid out jackpots.

Sands Hotel & Casino, Atlantic City, NJ

1984-1985

Change Person/Slot Attendant

. Sold coins to guests and counted currency at end of day; repaired minor

slot machine problems and paid out jackpots.

Playboy/Atlantic Hotel & Casino, Atlantic City, NJ

1980-1984

Security Officer

. Patrolled premises for all kinds of criminal activity; rendered medical

assistance when required.

. Escorted guests to any unlawful area and escorted employees with

jackpots, etc.

Yoh Security, Cherry Hill, NJ

FOUR YEARS

Armed Security Officer (at Nuclear Generator Station)

. Escorted guests to any unlawful area, search and seizure for any weapon

on personnel or guest.

. Patrolled premises that involved any criminal activities; rendered

medical assistance when required.

. Secured and protected nuclear plant from any threats, alarm response,

security patrols, access control, security related personnel escort

duties, communications, surveillance, etc.

ACTIVITIES :

Board President, Oak Crest Estates Homeowners Association, Mays Landing, NJ

2002-2009

Enhanced lifestyle of residents and protect value of property. Directed

budget process and reserves with adequate funding. Involved in overall

goals of association. Prepared agenda for board meetings. Identified and

trained potential association leaders. Reviewed procedures end job

descriptions. Leadership that motivated residents to volunteer for

association. Executed or delegated required tasks to board members.

Understanding by-laws, rules and regulations, declarations, association

documents, contracts, insurance policies, filing liens, and authorized and

signed checks. Negotiated contracts with vendors or manager. Worked

closely with employees and manager.

FORMAL EDUCATION : Graduate of Bridgeton Senior High School, Bridgeton,

NJ

CONTINUING EDUCATION / PROFESSIONAL DEVELOPMENT :

Foundations of Leadership Seminar; Continuous Service Improvement, Trump

Entertainment Resorts 2007

Trump Entertainment Resorts Code of Business Conduct Class, Trump Compass,

LRN, Legal Knowledge Company 2007

Preventing Workplace Harassment (Supervisor Edition) Class, Trump Compass,

LRN, Legal Knowledge Company 2007

Microsoft Office Excel Level 1, Atlantic Cape Community College, Atlantic

City, NJ 2006

Trump University Leadership Program, Trump Casino Resorts 2004

Foundations of Management Program, Trump Hotels & Casino Resorts 2003

Computer Basics Class, Marco & Associates Computer Training Center 2000

Slot Department Management Course, Casino Career Institute, Casino Control

Commission 1990

Supervisory Skills Program Phase III, Trump's Castle, The Crown Jewel of

Atlantic City 1990

Train the Trainer, Trump's Castle, The Crown Jewel of Atlantic City 1989

Supervisory Skills Program Phase II, Trump's Castle, The Crown Jewel of

Atlantic City 1989

Supervisory Skills Program Phase I, Trump's Castle, The Crown Jewel of

Atlantic City 1988-1989

Security Operations Course, Playboy Hotel/Casino, Atlantic City, NJ 1981

Three Weeks-Basic Security Class, Burlington County Police Academy, Police

Chiefs' Association of Burlington County 1977

Police Marksman, National Rifle Association of America 1977

PC SKILLS : Windows, Macintosh, MS Office, Tools, Excel, Publisher,

Outlook, and Photoshop.

PERSONAL : Compensation: negotiable.

PERSONAL & PROFESSIONAL REFERENCES AVAILABLE ON REQUEST

Contact this candidate