Customer Service Manager

Amanda Kaye Kirk

P.O. BOX ****

Chino Valley, AZ 86323

928-***-****

***************@*****.***

Objective:

Contribute to the success and growth of an organization through the

utilization of skills, abilities, education, and work experience.

Skills and Abilities:

. Supervisory experience; organizational skills.

. Familiarity with office and clerical environment.

. Typing 50WPM; 10 key proficient.

Work Experience:

Dental Assistant:

Cottonwood Children's Dentistry, Cottonwood, AZ, 928-***-****- Dr.

Mitzy Wasden August 2010- present

. Greeting patient, sitting and dismissing the patient.

. Digital x-ray (Dentrix software)

. Sterilization and room and operatory setup.

. Assisting dentist in chair side procedures.

. Coronal polishing and hygiene.

Dental Assistant/ Student:

Horizon School of Dental Assisting, Chino Valley, AZ, 928-***-****-

Darla Dodson May 2010-August 2010

. Greeting, sitting, and dismissing the patient.

. Digital and mounted film radiographs.

. Sterilization and operatory setup.

. Assisting dentist in chair side procedures.

. Assisting hygienist in pediatric prophylaxis cleanings.

. Patient charting and patient sedation.

. Providing Patients with comfort, care and excellent customer service.

Assistant Manager/ Collections Manager:

Rent-A-Center Phoenix, AZ 602-***-****-Carlos Valdivia/ May-

December 2009

. Processed daily reports.

. Manage customer accounts.

. Supervised customer representatives.

. Cleared delinquent accounts.

. Performed superior customer service.

Sales Associate:

JC Penney, Prescott, AZ (928) 778- 1260- Jennifer Phippen / July 2005-

May 2009

. Merchandising store and window displays.

. Planogram utilization.

. Cash drawer management.

. Associate scheduling.

. Customer service.

Education:

May 2010- August 2010

. Horizon School of Dental Assisting, Chino Valley, AZ

Aug. 2001- June 2005

. Chino Valley High School, Chino Valley, AZ

Personal Development/ Independent Study:

*Peer mediation for mentally disabled.

*Internship in youth/ children's ministry.

*Personal caretaker of autistic children.

References:

Nita Lester 928-***-****

Misty Mortimer 928-***-****

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