Heather A. Mashare
*** **** **** ****** ? Leland, IL 60531
Telephone: 815-***-**** ? Email: ************@*****.***
EXPERIENCE
Office Support Specialist: Mathematical Sciences Department - Northern
Illinois University. DeKalb, Illinois. April 2008-Present
? Assist with scheduling of courses, rooms, and professors for
upcoming semester(s) in online system; notify enrolled students
of room changes, cancelled classes, or deadlines; conduct
faculty evaluations; enroll and input student overrides; use
mathematical typesetting program to create professors course
documents and journal papers; provide back-up receptionist
duties; file confidential student forms, dept. syllabi, finals,
and grade rosters; keep inventory of office and printer
supplies; track course specific permits; assist professors,
instructors, and graduate assistants with their problems/needs
? Input semester data from student surveys into math education
curriculum database
Clerical Extra Help & Interim Secretary: Asian American Center, Northern
Illinois University. DeKalb, Illinois. October 2007 - April 2008
o Scheduled interviews with prospective mentor applicants;
provided back-up clerical assistance; supported student events;
collaborated with other departments and student organizations
for Asian American Heritage Month calendar
o Managed nine student employees; updated training procedures
manuals for students, interns, and employees; collected bi-
monthly payroll sheets; created Excel templates for program's
survey data; coordinated departmental student recognition
ceremony
Use of collator, copier, fax machine, appointment calendars, and campus
email software
Ability to multitask and maintain confidential documents
Attention given to details and deadlines
EDUCATION
Northern Illinois University - DeKalb, Illinois
Bachelor of Science in Meteorology with Geography minor, May 2005
Activities: Active member of NIU American Meteorological Society
Student Chapter- conducted weekly weather forecasts for campus
newspaper; visited NWS-Lincoln, IL office; used Basic Spotter Training
to chase storms around local areas
GPA: 2.56/4.00
GIS Certificate, anticipated December 2010; GPA: 3.50/4.00
OFFICE SKILLS
Microsoft Office 2003 and 2007 Microsoft Publisher
Microsoft Word Microsoft Excel
Microsoft PowerPoint Microsoft Access
Typing speed = 55 wpm
Alpha-numeric Data Entry speed = 9,000 ksph
LATEX (Mathematical Document Preparation Program) and StarOffice
NIU Confidential Online Systems (MyNIU and OnBase)
VOLUNTEER OPPORTUNITIES
Paper Reviewer Judge for High School History Fair at NIU, March 2009 & 2010
Advanced Storm Spotter Training, March 2009
Severe Storm Spotter Training, February 2009
Library Assistant at Leland High School Library, February-April 2005
REFERENCES
John Wolfskill, Assistant Chair, Mathematical Sciences Department, Northern
Illinois University, DeKalb, IL 60115, 815-***-****, E-mail:
********@****.***.***
Elizabeth Buck, Office Manager, Mathematical Sciences Department, Northern
Illinois University, DeKalb, IL 60115, 815-***-****, E-mail:
****@****.***.***
F. Michelle Bringas, Asian American Center Director, Northern Illinois
University,
DeKalb, IL 60115, 815-***-****, E-mail: ********@***.***
Donna Bates, At-home Daycare Provider, 1347 Chucker Drive,
Clarksville, TN 37042, 931-***-****.
Vanessa McCormick, Accounts Receivable, 25026 W. Willow Drive,
Plainfield, IL 60544, 630-***-****.
Devona Perez, 189 Williams Road Unit R3, Alexander City, AL 35010, (256)
414-4748.