Customer Service Technician

Todd Aldrich

**** ****** **** ** 814-***-****

Erie, Pa 16510 abi2b6@r.postjobfree.com

Qualifications Proven ability to work in fast-paced, difficult

Summary environments, doing whatever it takes to get the job

done

Utilize strong organization skills to effectively

plan work to be accomplished

Strong team work and communication skills to help

reach goals in a timely manner

Internship Field Technician

Connections Inc.

Pittsburgh, PA

July 2004 to October 2004

Installed satellite systems for residential homes,

installed cable and made customers familiar with

their system

Education Pittsburgh Technical Institute, Oakdale, PA

Associate In Specialized Technology Degree

Electronics Engineering Technology, October 2004

Fields of Study

Electricity, Electronics, Industrial Electronics,

Electronic Communications, Trigonometry, Computer

Technology,

Algebra, Digital Electronics, Physics, IPC certified

Computer Applications/Operating Systems

Multisim, Microsoft Word, Microsoft PowerPoint,

Microsoft Windows (95, 98, 2000, NT, XP, DOS)

Sample Projects

Built and tested an AM/FM Radio, computer and

telephone

Work Slot Technician

Experience Presque Isle Downs & Casino

Erie, Pa

December 2006 to Present

Started initial casino setup, setup player tracking

systems, repair and maintain slot machines,

troubleshooting mechanical and communication

problems, troubleshooting printed circuit boards,

highest standard customer service to customers

Electronics Technician

Accuspec Electronic Systems

McKean, PA

November 2004 to December 2006

Operated surface mount machines, troubleshooting smt

machines, tested and analyzed electronic circuit

boards

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