Customer Service Manager

Michelle Cernick

*** ****** ***

Twin Falls, ID 83301

208-***-****

SKILLS PROFILE

• Excellent Customer Service

• Ability to Multi-task

• Active Listening

• Instructing

• Monitoring

• Time Management

EMPLOYMENT HISTORY

In Home Childcare Provider

• Support children’s emotional and social development

• Observe and monitor children’s play activities

• Instruct children in health and personal habits

• Discipline children and recommend and initiate other measures to control behavior

Customer Service Specialist/Asst Dept Manager

Walmart Supercenter

• Answer questions regarding the store or its merchandise

• Greet customers and ascertain what each customer wants or needs

• Recommend, select, and help locate or obtain merchandise based on customer’s needs or

desires

• Examine merchandise to ensure that it is correctly priced and displayed and that it

functions as advertised

• Enforce safety, health, and security rules

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