Customer Service Manager
Resume:
Ligia Claudia Albeanu
***** ********* *****, ***** *****, CA 91709
abi23q@r.postjobfree.com
EXPERIENCE Intern (part-time) Heavy Hitters Music Group, Glendale CA
December 2009 to February 2010
Lyric transcription
Convert paper files to digital
Office Assistant (part-time). Data Plus Communications, Brea CA
September 2007 to July 2009
Assist Service Manager with creating invoices, updating customer
information, and creating folders for new customers
Assist Accounting Manager with filing, accounts receivable/payable data
entry, and bank deposits
Pack, label and ship items for UPS pickup
Reorganized archive filing system
Cashier/Hostess (part-time). Disneyland, Anaheim, CA
July 2006 to December 2006
Greet guests and provide superior customer service
Manage cash register
Prepare and serve food
Create basic coffee beverages
Assist in cleaning work locations
EDUCATION California State University, Fullerton, CA
Bachelor of Arts Degree in Business Administration with a concentration in
Entertainment and Tourism Management, June 2010
GPA 3.29
Whittier Christian High School, La Habra, CA
High School Diploma, 2005
GPA 4.0
SPECIAL SKILLS
Proficient in MS Word, Excel, PowerPoint, and Outlook
Organization and Multitasking
Customer Service Experience
Trained in Peachtree Accounting Software
Detail-Oriented
HONORS AND
ACTIVITIES
Member of National Society of Collegiate Scholars
Dean's List, 2 years
Graduated high school in the top 20
Principal's List, 4 years
REFERENCES
Cindy Badell-Slaughter Jonathan Albeanu
President Service Manager
Heavy Hitters Music Group Data Plus Communications, Inc.
440 Western Avenue #101 1400 W. Lambert Rd. Suite A
Glendale, CA 91201 Brea, CA 92821
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