Customer Service Medical

Nicco Faniel

*** ***** ***** ******

Union Springs, AL 36089

334-***-****

abi224@r.postjobfree.com

A reliable and motivated individual seeking an entry-level position in office administration and customer service.

Versatility in a variety of office procedures including managing telephone lines, filing, assisting clients and the use of

computers; will benefit a team of professionals

EDUCATION

Herzing University Madison, WI

Diploma in Medical Office Administration Current

• Studies focused on gaining knowledge of clerical skills required of office specialists along with medical ethics,

medical law, medical billing and reimbursement, and compliance with federal regulations

• Scheduled graduation date of April 2010

PROFESSIONAL EXPERIENCE

Perfect Kids & Family Care Union Springs, AL

Internship 11/09 – 1/10

• Responsible for patient intake

• Schedule and re-schedule appointments for patients

• Answered phones, referred patients, called patients for next day appointments, and coding

• Assisted with coding as well as pulled next day appointment charts

Best Choice Medical Equipment Union Springs, AL

Office Administrator 06/07 – 10/07

• Responsible for managing multiple phone lines, transferring calls to appropriate personnel, and taking detailed

messages

• Managed documentation as well as filing

• Performed office duties such as faxing and mailing

• Provided superior customer service

Piggly Wiggly Union Springs, AL

Cashier 11/07 – 12/07

• Provided outstanding customer service by assisting customers with location of merchandise

• Responsible for cash register operation

• Took payments by cash, check, or credit and made change

• Stocked shelves and bagged customer purchases

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