Customer Service Representative
Resume:
Cherie Underwood *******@*****.***
Elkins, WV 26241
Objectives
To obtain a position in the education system.
Education
Fairmont State University, Fairmont, WV Attended 1993-1995,
Associate of Science in Clerical
Marshall University, Huntington, WV Attended 2007-2008
Autism Mentor Certificate
Work Experience
Supervisory Aide
Randolph County Schools- Harman Pre K thru 12 School-2008-present
1. Assisted teacher in all aspects of pre-school program including creative curriculum
2. Worked with special need students
3. Provided small group instruction
Head Secretary
Camp Wildwood-Summers 2006-present
1. Coordinated all phone calls for children
2. Coordinated email notification to parents
3. Wrote Camp daily diary for traditional Maine summer camp for boys
Supervisory Aide
Randolph County Schools- George Ward Elementary-2007-2008
1. Assisted teacher in all aspects of Kindergarten program including uninterrupted reading
2. Provided small group instruction
Supervisory Aide
Randolph County Schools-Gold Building-2006-2007
1. Assisted teacher in all aspects of pre-school program including Highscope curriculum
2. Worked with special need students
3. Provided small group instruction
Special Education Aide
Randolph County Schools-Pickens School-2006
1. Worked one on one with a non verbal child with autism
Clerk 1
Midland Public Service District-Elkins, WV-2002-2006
1. Customer service representative
2. Posted payments to customer accounts
3. Coordinated customer bills
Registered Pharmacy Technician
Rite Aid Pharmacy-Elkins, WV-1999-2002
1. Entered prescription data
2. Filled prescriptions
3. Customer service representative
4. Called Doctor’s offices for refills
Special Training
1. CPR certified
2. First Aid certified
3. Effective teaching strategies
4. Positive behavior support
5. Autism Mentor training
Skills
1. Dependable
2. Friendly
3. Trustworthy
4. Excellent communication skills
5. MS Word, Excel
6. Courteous
7. Prompt
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