Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Napa, CA, 94559
Posted:
October 18, 2010

Contact this candidate

Resume:

Elvira Angulo Cortez

**** ****** ***? Napa CA ***59 ? 707-***-**** ? abi21k@r.postjobfree.com

Employment Objective

To have a position where I can use my skills and hard working ability to

benefit my employer and be of service to others.

Skills

Filing/Proofreading Bi-Lingual(Spanish) Customer service

Janitorial/Housekeeping Cash registers Teacher aide/Assistant

Child care provider Cash handling Delivery

Highlights of Qualifications

. Received written acknowledgement from Sr. Manager for reliable attendance

and effort.

. Takes pride in doing a good job and achieving results.

. Never cited for poor performance in 15 years of working career.

. Five years of food service experience.

. Received regular written evaluations that showed good performance in

going the extra mile.

. Six months evaluation shows meets standards in the areas of cashiering.

Professional Experience

Customer service/ Cashier

> Answer questions regarding the merchandise/ products.

> Refer unresolved customer disputes to designated departments.

> Performed activities such as exchanging merchandise, refunding money and

adjusting bills.

> Maintain clean and orderly check out areas.

Housekeeping

> Clean rooms, hallways, lobbies, lounges, restrooms and other areas so

that health standards are met.

> Empty wastebaskets and transport other trash and waste to disposal areas.

> Keep storage areas and carts well-stocked, clean and tidy.

> Wash windows, walls ceilings and woodwork, waxing and polishing as

necessary.

> Clean rugs, carpets and furniture using vacuum cleaners and shampooers.

Warehouse

> Receive and count stock items and record data manually.

> Pack and unpack items to be stocked on shelves in stockrooms and

warehouses.

> Clean and maintain supplies, tools, equipment, and storage areas in order

to ensure compliance.

> Provide assistance or direction to other stockroom, warehouse, and

storage yard workers.

Employment History

Cashier/Customer Service Wal-Mart 2009-Present

Cashier/Customer Service Cinedome 2007-2010

Housekeeper Express Personnel 2008

Packager and Wrapper Suisun Seafood 2007

Stocker/Warehouse 99 Cents store 2005-2006

Education

Camden High School San Jose, CA

Diploma

San Jose Community College San Jose, CA

General Studies

Solano Community College Fairfield, CA General

Studies



Contact this candidate