Customer Service Sales
Resume:
abi214@r.postjobfree.com
Portland, OR 97206
To fully develop and apply my organizational and mathematical skills, while
adapting to companies in which my skills are best applied.
Experience:
Forever 21
Assistant Manager/ Supervisor
- Implementing incentives to sales associates to improve and exceed
sales goals
- Completing company and store directives
- Improving and managing store's visual appearance
- Delegating and monitoring a staff of approximately 15 sales associates
- Providing excellent customer services to maintain customer
satisfaction
Staffing, Inc.
American InterContinental University Online Customer Representative (AIUO)
- Contacting those inquiring about the university
- Providing assistance to inquiring and potential AIUO students
- Providing potential and inquiring students financial aid information
- Assisting potential students through the financial aid processes
Express Services, Inc.
Netflix Customer Service Representative
- Answering phone calls regarding account management
- Answering phone calls regarding watch instantly issues
- Answering phone calls regarding payment
- Responsible for keeping unsatisfied customer surveys below 5.5%
- Responsible for keeping call [handle] times under 4.5 minutes
- Responsible for satisfying company goals and directives
Education:
* Portland State University
2005 - 2007
* Bachelor of Science in
Mathematics
Degree 2007
* Tau Sigma National Honor
Society
2005 - Present
* Kaibigan Student Group: Member
* Kaibigan Student Group:
Fundraising
Co-Coordinator 2005 - 2006
* NWFASA Conference 2006:
Volunteer Coordinator
Skills:
* Fluent in Tagalog
* 5-7yrs. in customer service
* Great in time management
* Ability to multi-task
* Exceptionally organized and detailed
* Punctual
* Goal-Oriented
* Problem Solver
* Reliable and trust worthy
* Determined, goes above and beyond
* Independent and group worker
* 40-60WPM
* Understands Microsoft Office Programs
Contact this candidate