Objective

To obtain a full time career that allows me to use my skills and knowledge,

to advance my growth within the company.

Profile

Motivated business professional with college experience and 14 years of

customer service experience. Diplomatic and tactful with professionals and

non-professionals settings. Accustomed to handling sensitive and

confidential records. Demonstrated history of producing accurate and timely

reports for meetings and stringent guidelines.

Flexible and versatile thrive in deadline-driven environments. Excellent

team-building skills.

Skills Summary

Report Preparation Computer Savvy Insurance Billing

Written Correspondence Customer Service Accounting/Bookkeeping

General Office Skills Scheduling Front-Office Operations

Professional Marketing & Sales Microsoft office Suite

Presentations 2007

Employment History

Comfort Suites- Cordova, TN

Front Desk Associate, 07/2010 - current

o Customer Service

o Data entry

o Takes cash and credit card payments

o Handle customer complaints

McDonalds - Elizabethtown, KY

Crew Member, 03/2009 - 05/2010

o Customer Service

o Inputs Customer Orders

o Handles Money

o Able To Put Orders Together And Deliver Them To Customers

o Knows How To Operate New Pos System Efficiently

o Knows How To Operate The Old System As Used By Hodgenville

Express Check Advance. - Radcliff, KY

Branch Manager, 08/2007 - 04/2008

o Rapidly learned and mastered varies computer programs

o Customer service

o Data entry

o Answer multi line phones

o Kept track of customers files

o Made schedules

o Checked and signed off on payroll

o Managed marketing for our area

o Problem solving

o Made all deadlines and goals

o Balanced stores income for day and made daily deposit

Express Employment - Elizabethtown, KY

Office Assistant, 08/2007 - 05/2010

o Customer Service

o Data entry

o Handles Money

o Accounts payable

o Human Resources

o MSDS updates

Sonic Drive In - Newbern, TN

Car-hop, 09/2004 - 02/2007

o Opened store

o Managed morning shift

o Customer service

o Balanced daily shift

TruGreen ChemLawn - Memphis, TN

Office Assistant, 01/2001 - 06 2004

o Prepare complex reports and presentations for superiors to present at

corporate meetings.

o Rapidly learn and master varies computer programs

o Customer Service/Marketing/Problem Solving

o Oversaw front-office operations and provided impeccable customer

service:

o Managed and retained in my geographic location.

o Accounts receivable

o Accounts payable

o Human resource manager

Education

Elizabethtown community college - Elizabethtown, KY

Associate's of Science, 2010

Dyersburg State Community college- Dyersburg, TN

EMT-IV State and Nationally registered, 2005

References

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Avalible upon request

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