Customer Service Human Resources

Nicole Martin

*** ***** ****** **

Virginia Beach, VA 23462

(757) 277 - 1825

abi1y4@r.postjobfree.com

Objective

Hair and Makeup artist seeking full time position within an established salon.

Skills Summary

Knowledge of principles and processes for providing customer and personal services. This

includes customer needs assessment, meeting quality standards for services, and evaluation

of customer satisfaction. Capabilities include:

Color Corrections Hard Wraps, Silk Wraps Facials

Coloring, Highlighting Hair Extensions Men's Cuts

Cutting Manicures, Pedicures

Relaxers, Perms, Roller set Waxing

Formal Styling Creative and Formal Makeup

Education

Rudy and Kelly Academy

License Completion, June 2010

Bryant and Stratton College

BSBM, Bachelor of Science in Business Management 2005

Bryant and Stratton College

AD, Accounting and Human Resources 2006

Abilities

8 years of customer service

Excellent written and verbal communication skills, with an eye for detail

Extremely productive in a high volume, high stress, environment

Highly productive in the use of Office 2009 Professional and Quick Book

Self starter with a can do attitude

Professional Experience

Rudy and Kelly, Virginia Beach, VA

Phase II and Makeup Artist 2009 to Present

Apply creativity to art or design work

Analyze patrons' hair and other physical features to determine and recommend

beauty treatment or suggest hair styles.

Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid

soap, or other solutions.

Keep work stations clean and sanitize tools such as scissors and combs.

Update and maintain customer information records, such as beauty services

provided.

Certified in square one length, round layers and triangle graduation

Assisted future professionals in collaborations of hair and makeup design

Participated on the Design Team as an active member

organized and Volunteered during fashion shows at

o High schools, Church's, Salvation Army, Homeless shelters and other

nonprofit organizations

Member of the Take Home Team as Product Leader

Contributed to fundraising efforts for Paul Mitchell-sponsored charities.

Contact this candidate