Customer Service Manager

Melissa Gegato

*** ****** *** **********, ** ****6

abi1wh@r.postjobfree.com Home: 513-***-**** Cell: 513-***-****

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Experience

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Cinnabon 11700 Princeton Pike #D3, cincinnati, OH

October 1996 - April 2000

Shift Supervisor (My Mgr. Jim)

Customer Service In a High Traffic Area .

Takin orders off a truck,putting them on file for inventory .

Making sure bakery was up and running every morning when I opened, when

closing i was in charge of shutting down bakery closing draws down

making sure everything was secure .

Did inventory with manager once a month .

Answering of phones,Baking,Mixing,use of measuring .

Training Crew Members about new products,plus rolling and making of

product .

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Centinnial /Provident/National city Banks, Cincinnati, OH

May 2000 - May 2002

HEAD TELLER

Address :8054 Reading Rd . Cincinnati,Ohio

Customer Service

Ordering Branch Supplies

Use of fax,copier,computer

Answering phones

Organizing new accounts

Taking in Shipments such as ups fedex and mail plus our cash shipments

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Training of new csr reps.

opening Safe Deposit Boxes .

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MRSI 110 BOGGS Ln., Cincinnati, OH

May 2003 - June 2004

Phone Interviewer

Phone Surveys

Use of computer and following scripts

Being able to work independently

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Hallmark Greeting cards, Cincinnati, OH

March 2005 - February 2007

Merchandiser

Ordering and stocking greeting cards for Kroger store chains .

Making and putting up displays

Resets of merchandise for holidays .

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ATA RETAIL 30773 Wiegman Rd., Hayward, CA

November 2005 - April 2007

Supervisor/Merchandiser (mgr. Karin)

Retail Merchandising at diffrent Kroger Stores'

ordering

Following leads for merchandisers and training

Resets

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Scioto Cleaning Service, cincinnati, OH

June 2009 - March 2010

Account Supervisor

Over seen Thirty Cleaners for US BAnk .

Answered phones,clerical work, Filing,Hiring,Worked Budgets,

Helped set up for new accounts, Floor work, Measured Floors for

square footage.

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Education

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Stratford

High School

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