Customer Service Accounts Payable

L isa Clark

**** ********** ******, *********, ** 89012 • 702-***-**** • l abi1ru@r.postjobfree.com

Qualifications

• Remarkable knack for organization and meticulous work habits.

• Top-notch customer service.

• Demonstrated ability to tackle new challenges and exceed expectations.

L ibra ry Organization

• Solid understanding of library organization, library policies and procedures.

• Strong knowledge of the scope and organization of general library collections, adult reference materials and

government documents (print and electronic).

• Working knowledge of Dewey Decimal classification system and sound understanding of MARC bibliographic

formats and Interlibrary Loan procedures.

• Highly respected work ethic and reputation with Henderson Library managers and staff district wide.

Patron Services

• Demonstrated customer service and excellent communication skills with both patrons and staff.

• Experienced in guiding patrons to appropriate l ibrary materials, searching library databases and providing

readers advisory.

• Skilled at providing instruction on automated library systems: computers, catalog terminals, and on-line

services.

• Assist librarians w ith programming, story times, summer reading programs and activities.

Technical Skills M icrosoft Word, PowerPoint, Excel • L ibrary database searches • Web-enabled research •

L ibrary systems

P rofessional Experience

Mer r i l l Gardens

Bookkeeper . Supervise and manage Front Desk staff and Reception protocols. Maintain billing database using MRI

software, collect and deposit rent checks, prepare bi-weekly payroll data by deadline and maintain all Payroll records.

Set up new vendors and process all invoices, verify all accounts payable checks and reconcile accounts as needed.

M aintain files for all accounts payable and account receivable. Complete all Bookkeeping and Human Resource reports

and manage employee records. Provide Human Resource support including employee maintenance forms, benefits and

i nitial t raining and orientation of new employees and ongoing employee training updates. Assist General Manager and

support all Department Heads as needed. (2010) Henderson, NV

H enderson D istrict Public Libra ry

Youth Services Shelver . Prepare materials for story time programs and activities. I nstruct patrons of all ages on

catalog use, and equipment in public service area. Maintain organization of children's books and multimedia and

prepare material for displays. Assist librarians in weeding process, shelf reading and shelf shifting . Execute

i nformational searches for Youth Services patrons using database sources. Assisted children's librarian in designing

Early Reader Bright Spots area to include visual displays, interactive play resources, and parenting and reading

material. Contribute to Henderson Library's Read & Run 5k commit tee and assist in organizing race event and

soliciting sponsors. (2009-2010) Henderson, NV

Education

University of North Texas –Distance Education M LS - G raduate

Denton, TX 2011

S tudent

U niversity of Nevada-Reno BS -

Reno, NV 1992

I nterior Design

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