*** ******* ***, *** ** Buffalo, NY ***** Cell: 585-***-****
abi1ro@r.postjobfree.com
William Connolly
Experience
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Prestige Delivery Systems
April 2010 - PM Operations Cheektowaga, NY
Present
Manage all night operations (spreadsheets, reports, line
hauls, Amazon deliveries)
Constant contact with client-base via phone, e-mail, fax,
etc.
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Citigroup
August 2009 - CARS Claims Getzville, NY
October 2009 Examiner
Examined claims for Government CARS Program
Checked for Accuracy
Validated Eligibility
Communicated with dealers to assure accurate records
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H&R Block
January 2009 - June Receptionist Buffalo, NY
2009
Front desk reception
Customer Care
Billing
General Inquiries
Handling of Personal/Private Information
Identification
Job Related Software
Scheduled Appointments
Filed Accounts
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Alpine Access
March 2007 - Virtual Services Buffalo, NY
February 2008 Representative
Customer Care
Billing
General Inquiries
Handling of Personal/Private Information
Identification
Job Related Software
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Washington Mutual
April 2006 - June Telephone Banker Albion, NY
2006
Customer care
Account Inquiries
Account Maintenance
Software tools
Problem Resolution
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Pioneer Credit Recovery
June 2005 - March Collections (Credit Batavia, NY
2006 Cards)
Collections
Customer Care
Billing
General Inquiries
Handling of Personal/Private Information
Identification
Job Related Software
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Education
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Erie Community College
Currently enrolled Other Buffalo, NY
Information
Technology
Batavia High School
High School Batavia, NY
General