Customer Service Manager

* * * * * A N K E N S H I P R D • A P T * • M A R T I N S V I L L E, VA 2 4 1 1 2

( 2 7 6 ) 8 0 6 - 5 7 2 5 • B E R R Y _ T A Z @ YA H O O . C O M

MEAGAN DUDLEY

OBJECTIVE: To secure a position as a team player in a people oriented environment where I can obtain a

lasting working relationship to maximize my customer service and bookkeeping experience to achieve the

companies goals

EMPLOYMENT:

Assistant Customer Service Manager Food Lion 07/08-present

Responsible for day to day customer service needs, assisted the customer service manager with training other

associates, reconciled the am and pm office, made sure all associates completed all daily and nightly

cleaning, completed navistor weekly, send in all cash over/short weekly with explanations, help run

register when needed.

Customer Service Manager Food Lion 11/04-07/08

Responsible for completing weekly schedule, made sure all training was completed with new associates,

completed navistor weekly, day to day customer service needs, reconciled the am and pm office, ran the

service desk with western union, lottery, money orders, and helping run register when needed.

Office Assistant Winn Dixie 03/04-11/04

Responsible for day to day customer service needs, assisted the manager with daily office duties, reconciled

the am and pm office, assisted customers at service desk with western union, lottery, money orders and

helping run register when needed.

Data entry National Catalog 11/02-03/04

Entered catalog orders for customers over phone

Office Assistant Food Lion 09/00-11/02

Responsible for day to day customer service needs, assisted managers with daily office duties, reconciled the

am and pm office, ran register when needed.

Waitress/Cashier Papa’s Pizza 06/99-09/00

Assisted with serving customers that dined in, took money at register.

EDUCATION:

Ecpi Technical College Computer Applications 09/01-03/02

Bassett High School Advanced Diploma 09/98-06/01

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