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Customer Service Quality Control

Location:
Dallas, OR, 97338
Posted:
October 17, 2010

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Resume:

Brian Treutle

Age: **

Phone: 503-***-****

Dallas High School class of '96

Quality Control inspector experience~ 7 Years

Warehouse ~ 10+ years

Customer service~ 15+ years

Desired Salary~ $14.00/ Hour

Forklift certified (Yale, Toyota, Long and short forks and Drexel side

shift forklifts)

Strong work ethic

Ability to work independently

Professional

Dependable

Very flexible

Good communication and organizational skills

Highly motivated

Excellent organizational skills, with an emphasis on accuracy

Willingness to learn

Proficient using MS Excel and Word

Experience with common inspection measuring tools

Experience with Lean manufacturing concepts

Salem Hospital~ Distribution Tech

503-***-**** Manager is Kathy

Feb. 23, 2009~ present

Wage: $11.80 per hour

Duties include but not limited to: Inventory particular area of the

hospital using a handheld PDA bar code scanner. Physical count of inventory

on hand and order as needed to bring items to "par level." Download order,

pick and deliver items from bin locations to destination. Dispose of trash

and cardboard. Pathways Material Management is the current software they

are using. Answer phone and troubleshoot issues in regards to item

inquires, deliver equipment, code/specialty carts, take received stock to

its proper bin location and restock onto shelves using pallet jack or

flatbed cart.

Marquis Spa

May2002~ August 2008

503-***-**** ex140 Supervisor is Gil

QC Receiving Inspector

Pay: 15.15/hr

I was the only Full-time day to day QC Receiving Inspector for Marquis for

over 5 years. My duties include but not limited to:

Unload tractor and/or flatbed trailers with forklift; Inspect all incoming

freight to specifications, workmanship and blueprint drawings using dial

calipers, micrometers, jigs, and color chips per lot sampling; verify

counts and labeling on boxes and pallets per Purchase Order requirements

(ETL/UL, CE/TUV); verify incoming product was labeled and complied with

predetermined requirements, accept or reject material and then Complete a

Quality Control Receiving Inspection Report. Complete Non-conformance

paperwork if needed. Once material deemed acceptable I would then place

items back into original packaging and contact warehouse personnel to let

them know it was ok to then place items into their proper Bin locations.

Assist warehouse with retrieval of parts from their bin locations for

manufacturing orders when asked upon.

Manage defective parts warehouse with monthly physical count inventory;

contact vendors for Return Goods Authorization number and prepare defective

parts, boxes or pallets, for return shipment via UPS module or freight Bill

of Lading; create report of defective parts using MS Excel and Word for

tracking and management purposes. I am very proficient with MAS200/500 as

it was the computer program that Marquis used.

When working the production line I would perform thorough checks of

Completed spa unit in compliance with ETL/UL standards; perform production

line check inspection looking for any and all manufacturing defects;

perform daily test audits of the spas looking for defective equipment,

plumbing, fiberglass and acrylic shell. Trouble shoot any defects. Assist

in repairs of defects.

Cross trained in all aspects of the Warranty Department. I would receive

defective parts, test the parts or spa pumps to verify they were indeed

defective, fill out the warranty submittal form, tag defective part, then

credit vendor for part and labor costs using MAS200 module.

Also assisted the shipping department with order pulling, boxing, and

shipping via UPS or freight bill of Lading.

Tyco Printed Circuit Group

Inner Layer clean room Shift Lead April 1999~December 2000

Final Wage: $9.45 per hour

Assign work orders to employees, monitor that jobs get done in a timely

fashion, strong communication with supervisors and other departments before

and after inner Layer process, assure proper paperwork has been done

correctly, Operate printing machines, laminating machine, AOI machine, and

DES line when needed, assist with the set-up of images, assure clean room

was cleaned at the start and end of each shift.

I have also worked as a warehouse/ retail sales in a small gift shop for

two years, Safeway and Food4Less grocery stores as a courtesy clerk with 4

years experience.



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