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Sales Customer Service

Location:
Uganda
Posted:
January 19, 2015

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Resume:

BARASA COLLINE’S CV

PERSONAL DETAILS

Gender: Male

Nationality: Ugandan

Religion: Christian

Telephone Contact: +256********* / +256*********

12th November 1986

Date of Birth:

Home district: Busia

Email address: abi1l0@r.postjobfree.com

Residence: Kampala

EDUCATION BACKGROUND

PERIOD INSTITUTION AWARD

April-June 2010 Law Development Centre (LDC) Certificate of

Administrative Law

2006-2009 Makerere University Business School Bachelors of Human

Resource Management

2004-2005 Naalya S. S Namugongo Uganda Advanced

Certificate of Education

(UACE)

2000-2003 Progressive S. S Bweyogerere Uganda Certificate of

Education (UCE)

1993 - 1999 St. Theresa’s Primary School Entebbe PLE Certificate

WORKING EXPERIENCE

PERIOD SEPTEMBER 2013 – OCTOMBER 2014

ORGANISATION BARCLAYS BANK UGANDA

POSITION LEAD GENERATOR

DUTIES & Actively participate in specific Barclay’s product campaigns by

ensuring that the products are explained to customers.

RESPOSIBILITIES

• Providing the Bank with sales leads for its products by soliciting

business from prospective customers.

• Attending and making presentations to corporate clients on

various retail consumer products.

• Providing customers with advice on how to complete application

forms for all bank products including opening of accounts and

loan products.

• Informing customers of the set requirements, security

documentations, processes and procedures that pertains loan

applications.

• Keeping sales call activity sheet to record sales calls made and

potential business prospects for the Bank.

• Own customer queries and complaints around account opening,

loans and card applications and resolve in a timely manner.

• Identifying potential markets and Clients

• Directing customers to the appropriate delivery channel to meet

their needs e.g. Cashiers, drop boxes, ATM etc.

PERIOD July 2012 – AUGUST 2013

ORGANISATION CRANE BANK UGANDA

POSITION DIRECT SALES REPRESENTATIVE

DUTIES & Identifying and pursuing existing, new sales opportunities for the

Banks Products.

RESPOSIBILITIES

• Maintaining relationships with existing and potential customers

• Meeting the sales growth plan by achieving set targets and goals

• Following up direct sales of the Bank Products and Services

• Providing excellent customer service

• Participate in all promotions/ activities and sales meetings

• Preparing a variety of status reports including activity, closing,

follow-up and adherence to goals.

• Developing daily, weekly and monthly prospects of potential

clients. etc

PERIOD OCTOBER 2010-FEB 2011

ORGANISATION DEMOCRACY MONITORING GROUP

POSITION CONSTITUECY SUPERVISOR

DUTIES & Coordinated all the orientation sessions of the field

representatives and submitting reports, including financial reports

RESPOSIBILITIES

and verifying information reported under the Uganda Watch on

the electoral process in the assigned constituency

• Managing personnel and logistics on behalf of DEMGroup in the

constituency.

• Taking Part in briefing and evaluation sessions Organized by both

political stakeholders and the electoral commission on behalf of

DEMGroup in the constituency

• Interviewing different Stakeholders and sending results of

Observation to the regional coordinator

• Verification of information reported under Uganda Watch. etc

Language skills.

Language Reading Speaking Writing

English Excellent Fluent Excellent

Luganda Competent Fluent Competent

Kiswahili Competent Good Competent

REFEREES

1. Mr. Muyunga Kenneth

Head of Telesales–Barclays Bank

P.O. Box 7101,Kampala

Contact: 075*******

2. Mr. Lukwago Mark

Sales Manager - Barclays Bank

P.O. Box 7101 Kampala

Contact: 075*******

3. Mr.Kyebuzibwe Joseph

Regional Coordinator Democracy Monitoring Group (DEMGroup)

P .O. Box 23861, Bukoto, Nantale Rd, Kampala

Contact: 075*******



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