Executive Office

Kate J. Legge

**** *. **** ***.

Phoenix, Arizona 85013

602-***-**** E-mail: *******@*****.***

KNOWLEDGE & EXPERIENCE:

. Knowledge of current office practices and equipment.

. Excellent interpersonal skills and ability to maintain effective working

relationships across departments.

. Self starter with the ability to independently function, prioritize tasks

and work with multiple demands.

. Exceptional written and verbal communication skills. Ability to embrace

new concepts, detail oriented and strong organizational skills.

. Ability to maintain high level of confidentiality and handle sensitive

information with discretion.

. Ability to problem solve with internal and external customers in a

professional, timely and effective manner.

. Demonstrated proficiency in computer skills by quickly adapting to new

technology and easily acquiring new technical skills.

CERTIFICATES:

Certificate in Public Procurement by the Arizona State Procurement Office

WORK EXPERIENCE:

Administrative Assets

Senior Administrative Asst.

11/03 - 03/10

. Provided mobile and on site administrative and secretarial support

services for managers and owners of independently owned small businesses.

Services included word processing, accounting/bookkeeping and project

management.

. In charge of all accounts payable and receivable, office supplies and

equipment maintenance.

Arizona Department of Corrections

Human Resources & Development Division, Employment Unit

Administrative Secretary I

08/99 - 10/03

. Managed the administrative support activities for the Administrator of

the Employment Unit whose scope of responsibility included the RUSH Unit,

the Staffing Unit and the Central Promotional Register which consisted of

eight satellite recruitment centers, over thirty employees and in excess

of five thousand correctional officer applicants annually.

. Served as the Budget Coordinator for the unit and point of contact for

all budget related functions for the unit, as well as supplying all

satellite centers and the unit with testing and office supplies.

Prepared all requests for purchases (RFP's) and purchase orders (PO's)

and tracked all invoices and deliveries.

. Served as the Property Custodian for the unit maintaining inventory

control and preparing all paperwork for surplus, salvage and equipment

transfers on state or department owned property within the unit.

. Composed and prepared varied correspondence with appropriate

consideration of relevant policies and procedures. Responsible for

researching and responding to inquiries from applicants.

. Project Control person for the unit, responsible for tracking all

incoming projects from the Office of the Director and the HRD Division,

and for ensuring all deadlines are met.

. Maintained Administrator's files and the unit's files of all

correspondence, records and reports.

. Responsible for all payroll and timekeeper duties for the Employment

Unit.

. Track, log and input all Voluntary Grade Decreases that occur within the

agency, all employment and educational supplements as well as all

employment applications into applicant databases.

. Prepare and track all Personnel Action forms for the unit.

Associated Dental

Front Office/Receptionist

05/99 - 08/99

. Responsible for all aspects of the front desk and reception area

including answering phones and greeting patients.

. Perform patient services: check in/out, posting payments and scheduling

appointments.

. Patient recall to set up future appointments for services and treatment.

. Insurance verification and insurance billing, as well as regular patient

billing for services.

. Daily reconciliation of all receipts and monies for deposit.

A-1 Dental / Dental Partners, P.C.

Assistant Office Manager for Front Office

05/97 - 02/98

. Directly responsible for patient services, employee relations and all

aspects of the front office in a service oriented, fee for service dental

practice.

. Responsible for all aspects of the front desk and patient services: check

in/out, scheduling appointments and recall, posting payments, insurance

verification and billing, regular patient billing using Softdent software

program.

. Maintained excellent patient relations, explaining treatment plans and

insurance/financial obligations. Established financial agreements with

patients where appropriate. Daily reconciliation of all receipts and

monies for deposit.

. Performed payroll functions and the majority of the business accounting

for the office.

. Acted as the Employee Liaison for Management with all front and back

office staff.

. Stocked all front office supplies and maintained office equipment.

. Performed instrument sterilization and operatory set up for back office

when needed.

Interalfa Properties, Inc. / Lake Biltmore Executive Suites

Executive Assistant to Vice President and Manager

04/95 - 04/97

. Primary responsibility was the daily operations of the Executive Suites,

which consisted of 50 separate companies and their clientele. This

included answering a 96 line switchboard for the executive suite tenants

as well as our own business lines.

. The duties of the front desk area included the switchboard, all incoming

and outgoing faxes and mail, paging services for the tenants, announcing

clients to our executive suite tenants and providing excellent customer

service to all walk in clientele.

. Created and implemented the "Executive Suite Image" service package for

potential executive suite tenants.

. Responsible for all word processing for the executive suites and property

management.

. Responsible for the tracking of all services and products utilized by our

executive suite tenants, including supplies, personnel services, paging

services and office space to be billed on a monthly basis.

. Coordinated special projects requested by our executive suite tenants and

ensured completion of all projects by set deadlines.

EDUCATION:

I received my diploma from Greenway High School in 1989, and after high

school I completed fifty one credit hours at Glendale Community College in

Administration of Justice and General courses. Over the four years that I

worked for the State of Arizona, I completed several continuing education

courses in various areas such as computer programs/software, customer

service, business writing and multiple seminars for Administrative

Assistants, as well as the Department's mandated annual training

requirements. When I left the Department of Corrections, I was on the

hiring list for Administrative Assistant III (Grade 17). While working part

time out of my home, I continued taking seminars to continue my education

and keep my skills up to date. My goal is to return to school part time

while I am working, so that I can finish earning my degree.

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