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Quality Assurance Administrative Assistant

Location:
Kansas City, MO, 64127
Posted:
October 19, 2010

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Resume:

RAEMELLE A. DAVIS

**** ******** ****** ● KANSAS CITY, MO 64127

816-***-****(CELL) ● abi1ji@r.postjobfree.com

PROFESSIONAL QUALIFICATIONS

Highly focused and result oriented Administrative Professional with more than 10 years of expertise in

coordinating, planning and supporting executives and boards in daily operational and administrative

functions in complex, deadline driven organizations. Core competencies:

• Possess excellent written, oral and interpersonal skills with demonstrated success in

collaborating across diverse populations, internally and externally, while discretely handling confidential

information.

• Selfdirected in prioritizing and managing multiple projects, while problem solving issues in the

initial stages and following through to achieve clear-cut and organizational objectives.

• Proficient at developing and maintaining administrative processes that reduce redundancy and

improve accuracy and efficiency in office systems management – calendars scheduling, expense reports,

conference arrangements, travel planning, etc.

• Possess strong commitment to team environment dynamics with ability to contribute expertise

and follow leadership directives at appropriate times.

• Strong work ethic while maintaining commitment to excellence in all projects undertaken.

PROFESSIONAL EXPERIENCE

KANSAS CITY BOARD OF ELECTION COMMISSIONERS, Kansas City, MO 01/2008 – 12/2009

Executive Secretary / Tabulation Specialist

Provided administrative and organizational support to Directors, Board Members and other staff.

Recruited, trained and prepared 50–200 paid election-day workers/volunteers for the election day processes

and procedures.

• Produced a 90–95% increase on return of properly executed paperwork for documentation from

modified training material standards.

• Reduced turnover and increased election-day worker’s report status to 100% through facilitation

of well communicated training strategies and methods.

• Utilized email communication that reduced postage savings by 30–35%.

• Tabulated constituency votes and prepared election results for distribution to various media

outlets and public interest groups; compiled results into reports and archived for future referencing.

• Attended monthly board meetings, transcribed recorded minutes, assembled minutes into reports

with supporting documentation and archived for future referencing.

THE BOYS & GIRLS CLUBS OF GREATER KANSAS CITY, Kansas City, MO 11/2006 – 12/2007

Reviving Baseball in the Inner City (“RBI”) Office Coordinator

Tracked and maintained pertinent program files for players, parents, volunteer managers and coaches,

parent committee, advisory boards and sponsors through demonstrated knowledge of technology related

principles.

• Collaborated with staff to redesign marketing materials that generated 15–20% increase in public

awareness of program services offered by the organization and the baseball program.

• Through staff collaboration, planned special events – Spring Training Day, Picture Day,

Appreciation Dinner and RBI at the “K”.

• Recruited volunteer parents, managers and coaches to assist with scheduled game days,

concession stands and special events.

• Developed spreadsheet program to improve and track collection of monies to enhance

profitability and to ensure program stayed within budgeted allowance.

Assisted with customer complaints and assigned customer resolutions to appropriate

1.

staff; processed service recognitions, award letters and certificates for players, coaches and sponsors.

Attended monthly board meetings, transcribed recorded minutes, assembled minutes

2.

into reports with supporting documentation and archived for future referencing.

RAEMELLE A. DAVIS PAGE TWO

THE KANSAS CITY, MO SCHOOL DISTRICT, Kansas City, MO 01/2003 – 09/2005

Federal Programs Title IV Professional

Managed federal and state grants for Safe and Drug-Free Schools and Communities program advocating various

drug, alcohol and violence prevention programs (K – 12) in collaboration with other non-public schools and

community service agencies.

• Collaborated with grant writer, successfully obtained program grant and lead implementation for

emergency planning in all district schools.

• Increased awareness and customer satisfaction by keeping abreast of current trends in prevention, peer

mentoring and student assistance programs through attendance at meetings, conferences and workshops.

• Improved program quality through ordering and designing informational brochures, notebooks and

program tracking forms.

• Facilitated informational meetings for Safe and Drug Free Schools Advisory Council.

YVONNE S. WILSON, MO STATE REPRESENTATIVE, Kansas City, MO 06-12/2002

Legislative Assistant

•Day-to-day administrative operations of office (6 months assignment while Representative was on legislative

break) – made travel and hotel arrangements; written and verbal communication with national, state, and local

political officials and district constituents; reviewed and filed various legislative bills, agenda items and

correspondence; and, greeted visitors and performed general clerical tasks.

THE SALVATION ARMY, Kansas City, MO 1999 – 2002

Human Resources Assistant / Generalist 07/2000 – 03/2002

Supervised, delegated and evaluated work performances of three staff personnel overseeing 750–950 employees at 33

worksites.

•Retained confidential employee information in (Ceridian) HRIS database; produced statistical reports from

payroll processing and insurance claims (HIPPA/COBRA, ADA, FMLA, and WC); maintained employee pension

benefit and driver quality assurance programs. Processed employee activity reports – promotions, transfers,

terminations, retention/turnover ratios, written/verbal employment verifications. Prepared statistical reports for

local, state and federal reporting agencies and conducted new employee orientation.

Administrative Assistant / Office Manager 01/1999 – 06/2000

•Provided administrative and organizational support to all professional and nonprofessional staff. Managed,

crosstrained and streamlined personnel responsibilities in office services department, and supervised building

maintenance and grounds personnel.

EDUCATION

Executive MBA, Benedictine College, Roeland Park, KS (05/2003)

MPA, Park University, Kansas City, MO (12/2001)

Graduate with Honor in Public Management and Non-Profit and Community Services Management

Paul H. Gault Community Service Award from Park University

BA, Management and Human Relations, MidAmerica Nazarene University, Olathe, KS (12/1998)

AA, Paralegal Studies, Casper Community College, Casper, WY (05/1989)

VOLUNTEER WORK

Literacy Kansas City - Reading Tutor - Laubach Method (08/2003–01/2004)

Court Appointed Special Advocate (CASA) – Guardian Ad Litem (10/1994–05/1996)

TECHNICAL SKILLS

Microsoft 2007 Office Suite - Word, Excel, PowerPoint, Access, Publisher, Outlook and LiveMeeting

Adobe Acrobat HRIS/TimeKeeper Software



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