Customer Service Sales

MELISSA HILAIRE

********@************.*** www.Linkedin.com/in/melissahilaire 954-625-

0635

SUMMARY OF QUALIFICATIONS

Zealous, detail oriented, and extremely thorough individual. Self motivated

and ability to work alone. Ability to effectively communicate product

message both verbally and written to target audience. Strategic planner,

multi-tasker, work well under pressure. End-result oriented person with the

aptitude of seeing beyond a problem and resolving it. Open-minded, flexible

with learning new information. Resourceful leader and team player. Enjoy

building relationships with others. Committed to excellence, social media

savvy, and willing to travel.

SKILLS: Type 61 WPM, Proficient in MS. Office: Word, PowerPoint,

Excel, Access, and Outlook.

EDUCATION: Southeastern University, Lakeland, FL

Bachelor of Science in Marketing

GPA 3.5, Dean's List, expected graduation: December 2010

PROFESSIONAL EXPERIENCE:

MOTOROLA, Plantation, FL

Product Marketing Intern (paid

intern

May 2010-August 2010

. Helped with the planning of next generation products with the

intentions of contributing to the team and help Motorola's profit and

market share in the Government and Public Safety sector.

. Conducted market research for new collaborative devices to be use with

portable radios.

. Piloted a nine-minute marketing/ instructional video for sales team

for new product release

. Constructed a one-page sales brochure for radio software feature.

. Prepared presentations and assisted team members with organizing data

in Excel and Word.

1ST CHOICE FOR EDUCATIONAL TUTORING, Fort Lauderdale, FL

Administrative Assistant

.. September 2009--April 2010

. Provided quality administrative support through conducting research,

writing correspondences, filing, data entry, and customer service.

. Planned meetings and conference calls. Recruited students at

recruitment fairs, and parent-open houses.

. Monitored and communicated via phone, e-mail, and face-to-face with

parents, teachers, and students.

. Trained lower-level clerical staff.

CAMP SONSHINE, Silver Spring, MD

Administrative

Assistant

June 2009--August 2009

. Maintained and kept accurate attendance for campers through data

entry.

. Prepared and sorted data by using Excel. Multi-tasked with

transferring calls, greeting parents, supervising campers, and the

work of youth counselors.

BARE FEET SHOES, Fort Lauderdale, FL

Sales

Associates

2005--2006

. Responsible for sales, customer service, fill-in cashier, maintained

inventory.

. Created customer excitement about new products, and outdoor

advertising.

LEADERSHIP:

CIRCLE K. INTERNATIONAL AT SOUTHEASTERN UNIVERSITY, Lakeland, FL

Marketing

Editor

2008--2009

. Promoted club on campus by doing flyers, taking pictures, and

recruiting new members.

. Maintained Facebook page on a daily basis. Volunteered at homeless

shelters, and other community festivals Planned various events for

unfortunate kids in the Central Florida area.

INTERNATIONAL STUDENT ASSOCIATION AT SOUTHEASTERN UNIVERSITY, Lakeland, FL

Secretary/Recruiter

2007--

2008

. Noted minutes at meetings, contacted members about upcoming events and

social gatherings.

. Volunteered and Recruited 20-30 volunteers for the National Leadership

Forum.

. Strategized and planned various events to raise culture awareness and

funds.

COMMUNICTY INVOLVEMENTS:

. Kids N Crisis,

Volunteer

Present

. Talbot House Homeless Shelter, Food

Server

..2008-2009

INTEREST:

. Web surfing, active blogger on personal, entertainment, and business

topics, volunteerism, and charitable giving.

Contact this candidate