Donovan Blaine

**** ***** **.

Lincoln, Ca. *****

510-***-****

abi1gp@r.postjobfree.com

EDUCATION:

**** ******** ***** ******-***** Insurance License

**** - **** ********** ** ********** Berkeley

. Bachelor of Arts in Social Science

WORK EXPERIENCE:

2006 - 2010 Community Service Officer Program HR Supervisor

University of California - Berkeley, California

. Conducting interviews/background investigations of new

applicants

. Performing administrative duties and filing applicant

records

. Operating the CSO call center and dispatching

information

. Recording call center information and statistics for

future reference

. Supervising shift employees and the completion of shift

duties

. Training new employees on shift duties/responsibilities

. Organizing and Conducting shift meetings and statistics

. Assisting UCPD with security and administrative needs

. Recommending safety program information to customers

. Recommending and instituting new program

polices/procedures

. Providing customer service to callers regarding program

services

2007 Treasurer for Alpha Sigma Phi organization

. Manage all financial budgets/transactions and loans

2005 Cashier/Retail Assistant

Nature's RX Store and Caf - Palm Springs, California

. Retail sales and customer service for nutrition and

food products

. Cashier for product sales

SKILLS: Tech/Administrative

. Microsoft Office: Word, Excel, PowerPoint

. Organization of staff files/records/applications

. Conducting shift reports/staff evaluations/policy

changes

. Sending faxes/emails to agencies requesting information

. Handling a computer automated dispatch system (CADS)

. Handling a multi-line office phone

Communication/Leadership

. Formally interviewing new applicants

. Conducting phone/fax interviews of applicant

references

. Managing 3-6 employees and the completion of

their duties

. Conducting team meetings and organizing shift

goals

ACTIVITIES:

Alpha Sigma Phi Fraternity (2005-2010)

. Organizing and executing formal

Alumni/Social/Philanthropy events

. Filing applications with Berkeley City for business

permits

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