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High School Customer Service

Location:
Meridian, ID, 83646
Posted:
October 19, 2010

Contact this candidate

Resume:

Jordan P. Gravelle

**** **** ******** **.

Meridian, Idaho 83646d

abi1fg@r.postjobfree.com

Phone: 240-***-****

Objective:

I am looking for a full time position with a business where

I can help the establishment successfully accomplish its

goals and mission by contributing as a team player and

young professional, while at the same time grow personally

and further develop my professional skills and abilities.

Employment History:

August 2010 Ford Lincoln Mercury Dealership

Lexington Park, MD

To Sales Consultant

October 2010

Being a salesperson in a larger dealership is very competitive but

can be extremely rewarding when you work hard and organize

your time wisely. In this job, I was trained by top sales

managers to sell and to gain good relationships with

customers to reassure their business with you in the

future. I gained skills that made it easy to start

conversation and to gain personal friendships with

customers by relating to them in some way. By doing this, I

would find the customer's needs and immediately point

him/her in the right direction of what they are looking

for. I also gained experience in finances. Overall, while

working in this high pace work environment and spending 10

to 12 hour days (Monday-Saturday) I learned a great deal of

how important it is to manage my time wisely and to be the

best at what you do.

April 2007 Self-Employed St. Mary's County, MD

To Handyman

August 2010

For the past couple of years I have gained experience by

specializing in many different areas of home renovation and

construction to include indoor housing (custom hardwood

floor installation, construction framing and building,

hanging and finishing drywall (finishing basements and

houses), finishing work such as trim (cutting, caulking,

detail work), roofing, installing windows, siding, and

interior doors. I have built custom shelving, framed and

poured concrete sidewalks, and built storage sheds. While

in high school, I completed a three (3) year program in

Automotive Technology. I have been interested and have

worked on cars since age twelve (12). My skills in

Automotive Technology include steering and suspension,

brakes, electrical systems and engine performance. I have

mastered the techniques and skills to work on automobiles

and have taken the ASE Certification tests and mastered

three of these complex areas of the Automotive Industry

(brakes, steering and suspension, and electrical systems).

June 2009 Papa John's Great Mills, MD

To Front Desk, Oven, Line

August 2009

While working in this position, I took customer orders via

answering phones and in-person communication, resolved

customer concerns through administering conflict management

techniques, worked in all areas of kitchen operations,

cashier, performed general cleaning and minor maintenance.

June 2008 Applebee's California, MD

To Host

Sept. 2008

Duties of this job included customer service, greeting

customers and assisting them upon their arrival at the

restaurant. While working in this position, I improved my

verbal communication skills due to my interaction with

customers, staff and management. I was also able to develop

organizational skills by working with managers to help the

front area of the restaurant run smoothly by seating people

proportionately throughout the restaurant.

Accomplishments:

Leadership:

Team leader in Automotive Technology Class - 2008-2010

Skills USA Automotive Class Representative - 2010

Great Mills High School Baseball Varsity Team Captain -

2010

MVP - Defensive Player of the Year - Varsity Baseball Team

- 2010

Boy Scouts of America - Life Scout (2003-2010)

Education:

June 2010 Great Mills High School Great Mills,

MD

High School Graduate - Engineering Cluster GPA: 2.6

June 2010 Dr. James A. Forrest Technology Center Leonardtown,

MD

Automotive Technology - Automotive Technology I, II, and

III. GPA: 3.5

I have three years experience in the Automotive Industry.

I attended the Dr. James A. Forrest Technology Center and

completed Automotive Technology I, II, and III.

Interests:

My professional interests include automotive technology,

mechanical engineering, sales and business, and various

types of aircraft. My personal hobbies include working on

personal vehicles, fishing and participating in various

sports.

References:

Available upon request.



Contact this candidate