Tian L. Jackson

**** ******* ***

Billings, MT **102

406-***-****

406-***-****

Email: abi1bx@r.postjobfree.com

Professional Profile

Professionally diverse with an emphasis on customer satisfaction, personnel training, supervision,

and negotiation in positions of increasing responsibility. Strong attributes in leadership, team

modeling, and a shared vision. The ability to adapt quickly in a new environment.

Career Highlights

Oct 2009 - Current Sales Associate, GNC (General Nutrition Center)

This position focuses on both sales and customer service. Including a need to be knowledgeable

of a multitude of products that the company provides, permitting me to meet our customer’s

individual needs. As a sales associate, I am responsible for stocking and the presentation of the

store and use of the cash register for both purchases and returns, also responsible to store

closure duties which include but are not limited to cash deposit drop off.

July 2008 - Jan 2009 Dispatching, M.C. Dean

Primary job duties consisted of dispatching crews to DDOT (D.C. Department of Transportation)

work orders in the metro D.C. area. This also included logging in the status and or completion of

the work orders after receiving incoming calls from DDOT crews. Managed work requests for

multiple crews, both local and international. Assigned on-call technicians throughout a multitude of

companies.

In addition, took incoming calls referred to as Open Band. Open Band, being a customer service

line for Metro D.C. customers. These job duties included Level I trouble shooting and service

activation for Cable, Internet, and Phone Services. Working with the customers to successfully

identify and resolve all immediate service issues.

March 2008 - June 2008 Stocker, Sam’s Club

Worked third shift stocking. Maintained, organized and replenish, merchandise in designated

areas. Operated forklift in order to relocate multiple pallets along with the operation of the

cardboard compactor.

April 2007- Feb 2008 Security, Bit of Billiards

Observed and reported activities and incidents at an assigned client site, was providing for the

security and safety of client property and personnel. Preserves order and may act to enforce

regulations and directives for the site pertaining to personnel, visitors, and premises. Control

access to client site or facility through the admittance process. Patrol assigned site on foot checks

for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits,

and unauthorized persons. Protect evidence or scene of incident in the event of accidents,

emergencies, or security investigations.

Aug 2006- April 2007 Boulder Staffing Agency

Optics Technician, Research Electro Optics

Preformed several different difficult job duties, including completing assignments accurately and

ahead of schedule. Some of the following job duties consisted of performing the finalizing touches

on high end optical pieces that are later used for satellites, lasers and government issued missile

guided systems. Completed tasks using a high power microscope, measurement instruments and

was one of three employees trained to use a double sided grinder.

Logistics, UCAR

Processing, incoming and outgoing mail and shipments. Sorted and delivered mail between four

different buildings. Completed international shipping needs including but not limited to assisting

with the relocation of office equipment.

May 2004- Aug 2006 Operations Chief, USMC

Interacted on a dynamic basis with operational departments to coordinate and track a variety of

training requirements for more than twelve hundred individuals. Consolidated and prepared

weekly logistics reports for senior leadership. Provided career and individual counseling,

performance evaluation and feedback; in addition initiated administrative action, as necessary.

Supervised the day-to-day activities of other clerks, and provided quality control of

correspondence.

March 2002- May 2004 Motor Transportation Dispatcher, USMC

Trained numerous individuals on proper use of the Fleet Management system used to track

vehicle usage. Coordinated vehicle requirements with several units to ensure their vehicular

needs achieved mission requirements. Coordinated with sections leaders to ensure only qualified

individuals are matched with the appropriate vehicle and meet transportation requirements.

Logged and tracked the maintenance requirements for over one hundred commercial vehicles;

ensuring preventive and required maintenance was conducted.

July 1998- March 2002 Motor Vehicle Operator, USMC

Ensured the safe and efficient operation of a variety of vehicles, including preventive maintenance

requirements. Transported hundreds of individuals to and from training classes and exercise

areas. Provided numerous training classes for over twenty drivers in the proper operation of a

variety of vehicles while promoting safety. Provided safe transportation for senior leadership

throughout Japan, ensuring over 18,000 miles safe travel. Coordinated and supervised the

transportation, storage, and distribution of a large number of high-value military supplies to units

throughout Japan.

References

Available upon request.

Contact this candidate