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Customer Service Assistant

Location:
Gonzales, LA, 70737
Posted:
October 19, 2010

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Resume:

Kaci Bundy

**** * ***** **** ** Apt ***

Gonzales, La 70737

504-***-****

OBJECTIVE To obtain a secretarial/receptionist position using my

computer and clerical skills.

PROFESSIONAL SKILLS

Keyboarding I Business Communication Legal Terminology

Keyboarding II Business Law Legal Transcription

Fundamentals of Accounting Telephone Skills Legal Office

Procedures

General Office Procedures Word Processing Customer Service

Skills

Advanced Word Processing Machine Transcription

EDUCATION Office Technology Program/Legal Secretary Certificate

Delgado Community College, Completion Date: 5/12/05

G.P.A. 3.5; Attendance 100%

EMPLOYMENT SKILLS

8 Developed ability to work in a fast paced atmosphere

9 Maintained excellent customer relations and developed customer rapport

10 Diplomatically resolved customers’ complaints on as needed basis

11 Ability to follow instructions well and make decisions with little supervision

12 Delegated responsibilities to employees to meet company’s expectations

13 Effectively developed telephone communication skills and answering multi line

telephones

14 Developed excellent organization skills

15 Proficiency in Microsoft Word, Access, Excel, and 10 Key Calculator

EMPLOYMENT HISTORY

Beauty Advisor, Walgreens 2/1/10 09/10

Para Professional, Harahan Elementary 8/6/08 –5/09

Para Professional, Butler Elementary 1/5/08 –

5/26/08

Technical Assistant, Jefferson Parish Public School System, 21st Century 7/2/07 –

12/19/08

Program

Teller, Jefferson Parish School Board Employees Credit Union 5/6 – 7/07

Legal Assistant Tem, Bruno & Bruno Law Firm 10/17/05 –

1/5/06

Receptionist, Stonebridge Manor Apartments 7/25/05 – 8/26/05

Legal Assistant, Morice Law Firm 6/1/05 –

7/8/05

Title II & Clerk, Jefferson Parish Public School System 6/3 – 05/05

References upon request



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